Library Assistant II

Mercer University•Macon, GA
•Onsite

About The Position

Mercer University is hiring a Library Assistant II for Tarver Library on its Macon, Georgia campus. The position provides front-line circulation service in a team-based environment, with daily guidance from the Circulation Manager. The role includes consistent evening shifts until 10 p.m. and Saturday shifts, and is performed in person.

Requirements

  • High school diploma or GED.
  • Foundational knowledge of Microsoft products such as Word, Excel, and Outlook.
  • At least one year of library experience or direct customer service experience.
  • Ability to communicate and interact effectively with patrons and colleagues in person, electronically, and by telephone.
  • Ability to operate and troubleshoot office equipment, including photocopiers, microform reader/printers, computers, and printers.
  • Ability to use Microsoft Word and Excel to maintain records and prepare reports.
  • Ability to use web editing software to create, modify, and publish web content.
  • Ability to use an integrated library system for circulation, notices, holds or recalls, basic processing, and statistical data.
  • Ability to schedule, train, and supervise student assistants and evaluate their work.
  • Ability to move boxes and materials weighing up to 30 pounds, with or without reasonable accommodation.
  • Ability to push fully loaded book trucks and reach and bend to shelve library materials, with or without reasonable accommodation.
  • Ability to produce accurate work, organize work, set and adjust priorities, and exercise independent judgment.
  • Ability to work as part of a team and cooperatively with colleagues.

Nice To Haves

  • Bachelor’s degree, or an equivalent combination of education and appropriate library work experience.
  • Experience with Alma / Ex-Libris library management system.
  • Up to one year of library experience, with preference for academic library experience.
  • Experience using an integrated library system.
  • Experience with HTML or web content software such as Plone.
  • Demonstrated efficiency with Word and Excel.
  • Experience troubleshooting basic computer technology problems.
  • Supervisory experience.

Responsibilities

  • Provide front-line circulation service to library patrons.
  • Operate a web-based circulation system and provide reserve services.
  • Open and close the library building.
  • Assist with training and supervising student assistants.
  • Shelve and move library materials.
  • Monitor patron and building security during assigned hours.
  • Communicate with patrons and colleagues in person, electronically, and by telephone to provide customer service.
  • Operate and troubleshoot office equipment, including photocopiers, microform reader/printers, computers, and printers.
  • Use Microsoft Word and Excel to maintain records and prepare reports.
  • Use web editing software to create, modify, and publish web content.
  • Use the integrated library system to circulate materials, prepare notices, place holds or recalls, conduct basic processing, and obtain statistical data.
  • Schedule, train, and supervise student assistants and evaluate their work.
  • Organize work, adjust priorities, produce accurate work, and use independent judgment to make appropriate decisions.
  • Work cooperatively with colleagues as part of a team to maintain a positive work environment.

Benefits

  • Comprehensive health insurance for employees and dependents.
  • Retirement contributions.
  • Tuition waivers.
  • Paid vacation and sick leave.
  • Technology discounts.
  • Schedules that allow for work-life balance.
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