Library Assistant II - Youth Services
City of Fitchburg•Fitchburg, WI
•Onsite
About The Position
At the Fitchburg Public Library, we connect people of all ages through fun, engaging, and inspiring experiences in a welcoming space that brings our community together. About the Role: As a Library Assistant II, you’ll support our Youth Services team by performing a variety of routine tasks and providing exceptional customer service, including guiding patrons and helping interpret library policies.
Requirements
- Associate degree or two years of college.
- At least one year of customer service experience required.
- Ability to understand and perform assigned library procedures and apply library policy.
- Strong customer service skills.
- Excellent written communication skills.
- Ability to work independently.
- Knowledge of computer functions and office equipment.
- Attentive to details and strives for accuracy.
- Ability to organize assigned work.
- Ability to communicate effectively.
- Ability to maintain adequate attendance.
- Ability to establish and maintain effective working relationships with City elected and appointed officials, employees, and the general public.
- Ability to work with culturally diverse individuals and groups.
Nice To Haves
- Fluency in Spanish desirable.
Responsibilities
- Provides assistance to customers of all ages to meet information and recreational needs.
- Plans, prepares and presents library programs for ages 0-17.
- Assists in preparing publicity materials and library displays.
- Plans & presents storytimes.
- Keeps the children's collection neat and organized, and makes sure books and toys are put away.
- Answers directional questions in the library.
- Contacts users via telephone or email as needed.
- Assists with the development of library databases and provides data entry as needed.
- Assists in collection maintenance tasks.
- Conducts shelf-reading of collection to maintain order.
- Cross trains and works in all departments as needed.
- Provides circulation services for customers, including registration and assistance with self-checkout.
- As needed, supports the materials handling process, including check-in, sorting, shelving, and retrieving materials requested by patrons.
- Helps plan and deliver outreach programs.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
