About The Position

Under direct supervision, and following the policies, procedures, and guidelines for a particular library site or unit, the Library Assistant I provides routine and occasionally complex library services and information in public services and/or technical services settings. The role assists patrons with library resources, technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services; and refers complex questions to an appropriate supervisor or staff member. Depending on the library site, the Library Assistant may work independently during scheduled evenings or weekends. The position may also be responsible for a library facility, including opening and closing tasks and handling emergency or security-related situations with supervisory input. Eligibility is limited to current medical or MD/PhD students in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences. Visa sponsorship is not available. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • Current student in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences; eligibility is limited to medical or MD/PhD students in these programs.
  • High school diploma or equivalent.
  • Comfort with computers and online applications.
  • Familiarity with typical office equipment, such as phones, scanners, copiers, and fax machines.
  • Knowledge of library procedures through use of a library or library-related experience.
  • Experience working in a health care setting.

Responsibilities

  • Assist patrons with library resources, technology applications, electronic resources, computers, and office equipment.
  • Triage requests for materials, information, and other services.
  • Refer complex questions to an appropriate supervisor or other staff member.
  • Work independently during scheduled evenings or weekends, depending on the library site.
  • May manage a library facility, including opening and closing tasks and emergency or security-related situations, with supervisory input.
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