About The Position

Under direct supervision and in accordance with the policies, procedures, and guidelines of a library site or unit, the Library Assistant I provides routine and occasionally complex library services and information in public services and/or technical services settings. The role assists patrons with library resources, technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services; and refers complex questions to an appropriate supervisor or staff member. Depending on the site, the assistant may work independently during scheduled evenings or weekends, be responsible for opening and closing a library facility, and respond to emergency or security-related situations with supervisory input. This position is exclusively for current medical or MD/PhD students in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • High school diploma or equivalent.
  • Comfort using computers and online applications.
  • Familiarity with typical office equipment, such as phones, scanners, copiers, and fax machines.
  • Knowledge of library procedures gained through library use or library-related experience.
  • Experience working in a health care setting.
  • Must be a current medical or MD/PhD student in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences.

Responsibilities

  • Provide routine and occasionally complex library services and information in public services and/or technical services settings.
  • Assist patrons with library resources, technology applications, electronic resources, computers, and office equipment.
  • Triage requests for materials, information, and other services, referring complex questions to an appropriate supervisor or staff member.
  • Work independently during scheduled evenings or weekends, depending on the library site.
  • Perform library facility opening and closing tasks when assigned.
  • Address emergency or security-related situations with supervisory input.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • Health Savings Account and Flexible Spending Account options for eligible expenses.
  • Competitive retirement package.
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