About The Position

Under direct supervision and in accordance with the policies, procedures, and guidelines for the relevant library site or unit, the Library Assistant I provides routine and occasionally complex services and information in public services and/or technical services settings. The role assists patrons in using library resources, including technology applications, electronic resources, computers, and office equipment. It triages requests for materials, information, and other services and refers complex questions to a supervisor or other staff member. Depending on the library site, the assistant may work independently during scheduled evenings or weekends. The position may also involve responsibility for a library facility, including opening and closing tasks and responding to emergency or security-related situations with supervisory input. Eligibility is limited to current medical or MD/PhD students in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • High school diploma or equivalent.
  • Comfort with computers and online applications.
  • Familiarity with typical office equipment, such as phones, scanners, copiers, and fax machines.
  • Knowledge of library procedures through use of a library or library-related experience.
  • Experience working in a health care setting.
  • Must be a current medical or MD/PhD student in the Mayo Clinic Alix School of Medicine or the Mayo Clinic School of Health Sciences.

Responsibilities

  • Assist patrons with library resources, technology applications, electronic resources, computers, and office equipment.
  • Triage requests for materials, information, and other services.
  • Refer complex questions to an appropriate supervisor or other staff member.
  • Work independently during scheduled evening or weekend hours, depending on the library site.
  • When responsible for a library facility, complete opening and closing tasks and respond to emergency or security-related situations with supervisory input.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSAs for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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