Work Study - Library Aide, Coe Library Help Desk, University Libraries

University of Wyoming • Laramie, WY

7d • Onsite

About The Position

This position is located in Coe Library on Level 2. The Help Desk provides customer service to the entire campus community and the city of Laramie. The Library Aide provides circulation and research services to customers at Coe Library, working in a fast-paced environment alongside other student employees. Shifts are scheduled around classes and other obligations. Coe Library is open a significant number of hours each week and successful candidates must be able to work a variety of day, evening, and weekend shifts between 7:00 AM and Midnight (12:00 AM). This position begins fall semester and continues throughout the calendar year.

Requirements

• High School Diploma/GED
• Customer service experience and/or the desire to positively interact with a diverse customer base
• Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.
• Current UW student
• Flexible schedule with the ability to work a variety of day, evening, and weekend shifts as assigned by supervisor.
• Ability to continue in position throughout subsequent academic years.

Nice To Haves

• Previous library work experience
• Excellent interpersonal communication skills
• Demonstrated high level of attention to detail

Responsibilities

• Provide customer service at a busy Help Desk
• Check library materials in and out
• Explain policies and procedures
• Assist customers in locating print and electronic resources
• Answer informational and directional questions
• Pull materials from the stacks
• Perform basic office duties

Benefits

• Develop customer service experience and campus experience applicable to all majors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED