Library Aide (Fed. & State Work-Study Eligible Students Only)

College of St Scholastica IncDuluth, MN
$0 - $14Onsite

About The Position

Provide exceptional service for library patrons. Foster a welcoming environment by greeting all patrons with a smile. Demonstrate a willingness to help by initiating conversations with patrons and by answering or referring patron questions. Interact positively with College faculty and staff. Interpret and enforce library policies and procedures. Assist patrons in-person, over the phone, and via email.

Requirements

  • Must be a current or incoming CSS student
  • Federal work-study eligibility is required
  • Excellent customer service, organizational, and communication skills required
  • Must have excellent attention to detail and the ability to multitask, problem-solve, and prioritize
  • Must have basic computer skills and experience with Google Documents and Google Calendar
  • Must have the ability to work some evening and weekend hours
  • Must have the ability to work independently and as part of a team
  • Reliable attendance is essential

Nice To Haves

  • Customer service experience
  • Library experience
  • Computer experience
  • Preference will be given to incoming Freshmen and Sophomores
  • Preference will be given to students with prior library experience
  • Preference may also be given to students who live on-campus, due to opening/closing due to extreme weather conditions

Responsibilities

  • Perform circulation functions, including check materials in and out
  • Process renewal requests
  • Collect cash payments
  • Navigate course reserves
  • Sort and shelve materials
  • Participate in shelf maintenance (inventory, shelf-reading, and shifting)
  • Complete material retrieval and scanning
  • Answer the phone
  • Schedule room reservations
  • Basic cleaning/sanitizing of public spaces and work areas
  • Other duties as assigned
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