Librarian Hrly - Oncall

City and County of Denver•Denver, CO

2d•$60,064 - $79,584•Hybrid

About The Position

The Denver Public Library (DPL) is seeking multiple on-call Librarians to join their team. This public-facing role involves direct community service, including assisting customers with technology, providing reference and advisory services, and fostering curiosity through engaging displays, programming, and community outreach. As a resilient, collaborative, and flexible team member, you will support library operations and emergency coverage, advancing DPL's mission. The library system has 28 locations and serves over 4 million annual visitors, emphasizing values of welcoming, curiosity, connection, equity, and stewardship.

Requirements

Master's Degree in Library Science from an American Library Association accredited program or currently enrolled in an American Library Association accredited program for a Master's Degree in Library Science and must obtain a degree within 6 months of hire date.
One (1) year of experience solving problems and providing customer service to business or public clients.
Excellent customer service skills.
Demonstrate a commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Knowledge of publishing trends.
Knowledge and experience with developing and presenting storytimes for young children as well as adult programming.
Skill in using and assisting customers with technology.
Skill in providing reference, readers and media advisory service to all ages.
Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups.
Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community.
Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
Ability to multitask and prioritize.
Ability to demonstrate innovation and flexibility.
Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, eMedia, social media and other software.
Equity-driven approach to team dynamics.
Resilient and flexible team member.
Ability to demonstrate excellent interpersonal skills, positive attitude, cultural sensitivity and sense of humor in working with customers of all ages and backgrounds, coworkers and community.
Ability to create and maintain positive relationships with customers, staff and the community.
Valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

Demonstrate a commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Responsibilities

Spend 75% of time directly serving the community by welcoming customers, guiding technology navigation, and delivering reference and advisory services.
Foster curiosity through engaging displays, diverse all-ages programming, and meaningful community outreach.
Strengthen internal and external networks.
Appreciate colleagues' strengths.
Step in to support library operations and emergency coverage wherever needed.
Provide library services to customers with varying levels of experience and knowledge.
Work at any of the library's locations based on operational needs.
Support core functions of the library system during branch closures or other emergencies.
Work a minimum of 75 hours per quarter (300 hours annually) and be capped at 1,500 hours per year.