Librarian II- Adult Services

City of Detroit•Michigan, MI

1d•Onsite

About The Position

Under general supervision, provides general reference and/or specialized customer service within an assigned adult services program area of the Detroit Public Library (DPL). Provides assistance to library customers such as analyzing library needs, selecting library materials, advises the public in the use of library materials and resources, and handles reference and information search requests. Provides quality customer service and supports organizational goals, policies, and guidelines. Works under the general supervision of an assigned Library supervisor and does not exercise supervisory responsibility.

Requirements

Master’s Degree in Library and Information Science from an ALA accredited institution.
18 months professional library experience.
Must possess a valid State of Michigan Driver’s License.

Nice To Haves

Level 2 Librarian Certification by the State of Michigan.

Responsibilities

Provides instruction and assistance to customers in person, via telephone, and e-mail.
Locates library materials and other information using integrated library system, online databases, and Internet resources.
Searches shelves for materials and places holds on materials for transfer from or to other DPL locations.
Accesses customer records and checks for accuracy of information and status of holds.
Calls other branches and libraries on behalf of customers.
Identifies appropriate resources for customers’ academic or personal research projects.
Assists customers with the selection of reading materials based on their interests.
Teaches customers one-on-one how to use the library catalog and databases to research projects and papers.
Helps customers in compiling bibliographic references.
Assists customers with the use of computers, printers, copy machines, and other peripheral equipment.
Responds to questions concerning library activities, events, and programs.
Selects books, videos, and audio materials to add to collections.
Prepares lists of items for purchase from online vendors.
Labels books and audiobooks in preparation for shelving, ensuring stamping and labeling accuracy.
Updates and maintains the library database.
Evaluates gift books for addition to the collection, book sale, or discards.
Weeds books and other materials that are no longer appropriate for circulation or cannot be repaired.
Repairs books and materials when possible.
Processes incoming and outgoing interlibrary loan materials.
Processes outgoing hold materials, pulling requested items from the library collection and processing them for transit using the library catalog.
Sends items via interdepartmental mail to requesting library agency/branch.
Receives incoming requested items for local customers.
Processes items for holds using the library catalog.
Labels items for the hold shelf and notifies the customer that items have arrived.
Removes expired holds from the hold shelf.
Plans, develops, and conducts adult services programs for the local community.
Designs and prepares marketing information to publicize events.
Maintains the meeting room calendar and oversees presentations.
Regulates the use of library space and directs/assists presenters entering the building with equipment or resources.
Locates necessary audio-visual equipment and coordinates logistics for events.
Facilitates programs or events, selects books for discussion, plans meetings, prepares discussion questions, and participates in discussions.
Provides literacy tutoring to the public.
Prepares lesson plans, worksheets, and tools to aid in learning to read.
Maintains various statistics such as daily reference statistics, disposal/acquisition statistics, meeting and activity statistics, and federal depository statistics.
Supports supervisor and assumes responsibilities in their absence related to building security and other library customer issues.
Arbitrates customer disputes regarding service or fines, library materials not returned, or any other library-related interactions.
Performs opening and closing routines, checks doors at closing, and ensures the library is ready for the next day.
Supervises tidying of the library by clerical assistants.
Ensures the building alarm system is properly set at close.
Performs miscellaneous duties such as keyboarding, computer troubleshooting, creating displays to encourage traffic flow and visibility of materials, laminating, shelf-reading, recording audio selections of public domain materials, overseeing supply inventory, processing gifts, maintaining bulletin boards.
May open and distribute departmental mail.
Prepares work schedules and substitutes as a reference librarian at other library locations as needed.
Provides support to the assigned Library supervisor on matters as directed.
Participates on a variety of committees as assigned.
Prepares and presents reports and other necessary correspondence.
Attends and participates in professional group meetings.
Maintains awareness of new trends and developments in the fields related to the area of assignment.
Ensures processes, policies, and practices are interpreted and applied consistently and effectively.
Ensures accountability and compliance with all current and applicable state and federal laws, Library policies and procedures, rules, and regulations.
Ensures an environment of customer-responsive services, providing customer-responsive service and handling customer service issues.
Develops content and delivers training programs for the community.
Performs other duties as assigned or required.