Liaison II, Cardiology – Relief/Per Diem, Rotating shifts (08HR)

Stanford Health Care • Palo Alto, CA

1d • Onsite

About The Position

Acquired job skills, policies, and procedures to complete assignments and tasks of moderate scope and complexity; exercises judgement within defined guidelines and practices to determine appropriate action. Performs work in assigned area(s) to develop expertise needed to be fully functional in an assigned specialty area/clinic.

Requirements

• High School Diploma or GED equivalent
• At least one year of overall experience

Nice To Haves

• Associates degree in health-related field from an accredited college or university OR Bachelor’s degree

Responsibilities

• Proficiency check in-check out process
• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules
• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians
• Assures appropriate verifications and authorizations are complete before patient sees provider
• Provide doctor-patient support using reference documents and tools
• Patient information management between providers, inpatient/outpatient care teams, and ancillary services
• Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees