Liaison, Food Pantry

Cuyahoga Community College • Parma, OH

5h • Onsite

About The Position

The Liaison, Food Pantry assists the College’s Food Pantry in providing services that ensure a positive experience. The position provides direct liaison and coordination support for the campus Food Pantry, including client intake, reporting, food delivery preparation, and engagement with student-clients. It also supports coordination with external partners and collaboration across the College, and manages data processes that inform strategic direction, decision-making, and resource development.

This is a part-time, non-union support staff position in Student Life at Western Campus. Work hours vary part-time, Monday through Friday, between 8:30 a.m. and 5:00 p.m. The position is performed in a professional office environment and includes occasional walking, standing, bending, computer use, and lifting up to 35 pounds. The employee must reside in Ohio and be within commuting distance of the campus to respond to onsite work demands. The minimum hiring rate is $18.53 per hour. Employment is contingent on satisfactory completion of a background check and drug screen.

Requirements

• Associate’s degree; significant related experience may substitute for education.
• At least two years of relevant work experience and demonstrated success in a community educational environment or closely related experience.
• Demonstrated successful experience in design process, program and system improvement assessment, and evaluation.
• Demonstrated experience assisting with planning, preparing, forecasting, maintaining, and monitoring a business area’s budget.
• Demonstrated effectiveness in a role requiring dynamic and abstract problem-solving methods in adaptive situations.
• Excellent organizational and project management skills.
• Intermediate Banner System skills or equivalent program skills.
• Intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong personal communication and relationship-building skills, including listening and oral and written communication, and the ability to gather and share ideas among diverse groups.
• Working knowledge of continuous quality improvement concepts, practices, and procedures, with the ability to apply them in varied situations relevant to the department.
• Excellent planning, organizing, and problem-solving skills.
• Ability to work independently or at remote sites without direct supervision and to complete work assignments independently.
• Ability to work effectively in a dynamic and changing environment requiring flexibility, teamwork, and results orientation.
• Ability to handle matters requiring privacy and sensitivity confidentially and discreetly.
• Ability to develop and maintain relationships with key contacts to enhance workflow and quality.
• Sensitivity in responding appropriately to the needs of students and the community.
• Ability to meet the position’s physical demands, including lifting up to 35 pounds and occasional walking, standing, and bending.
• Must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands.

Nice To Haves

• Bachelor’s degree.
• Three years of relevant work experience and demonstrated success in community relations and project management.

Responsibilities

• Provide direct liaison and coordination support for the campus Food Pantry, including completing client intake, preparing formal and informal reports, unloading and preparing food deliveries, and working closely with student-clients.
• Serve as a liaison between the College and external partners, such as the Greater Cleveland Food Bank, to meet common objectives.
• Facilitate effective communication and collaboration among College faculty, staff, administration, and students.
• Coordinate an effective and efficient data management process to guide the College’s strategic direction, decision-making, and resource development.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree