Liability Claims Clerk, Professional Liability
About The Position
Our Professional Liability Claims team is looking for a Liability Claims Clerk to join our team! This is an entry-level role in our Professional Liability Claims Department. You will provide administrative support to the Professional Liability Representatives and manage a case load of non-litigation files. You will work closely in a team environment and report to the Claims Operations Supervisor, Professional Liability. The position is a hybrid position, allowing up to 2 days to work from home a week, and requires a commutable distance to one of our offices in Alamo, Glendale, Granite Bay or San Diego. BETA Healthcare Group (BETA) is the largest professional liability insurer of hospitals on the west coast, providing coverage to more than 600 hospitals and healthcare facilities and providing workers' compensation coverage for over 77,000 healthcare workers in California. BETA also has a long established and growing commitment to physicians, providing medical professional liability coverage to nearly 7,700 physicians and more than 70 medical groups. Beyond primary liability and workers' compensation coverage, BETA provides an entire suite of alternative risk and insurance services, including excess healthcare professional liability coverage, excess workers' compensation coverage, third-party claims administration services, risk management consulting services and claims management consulting services. Whether with hospitals, medical groups, clinics or hospices, BETA has earned a reputation for financial strength, rate stability, quality service and breadth of coverage that is unparallel in the industry.
Requirements
- High School diploma or G.E.D. required
- Minimum of one (1) year experience as an Claims, Administrative, and/or Executive Assistant required.
- Familiarity with basic claims management and/or insurance terminology required
- Proficient in Microsoft Office Products
- Good communication and interpersonal skills
- Ability to work independently and exercise good judgment
- Good organizational skills and attention to detail
- Ability to work under pressure and meet deadlines
- Self-motivated, organized, and accurate
- Ability to maintain confidentiality of internal records
Responsibilities
- Manage a personal case load of designated non-litigation files in accordance with Claims Department procedures
- Update claims database and paperless files for personal case load as needed
- Monitor activities of defense counsel and ensure compliance with the Claims Department procedures for personal case load
- Review and approve invoices of defense counsel for personal case load
- Assist assigned liability claims representatives with initial file data entry, including entering incidents and new claims or lawsuits, into a claims database and importing documents into an electronic document management system
- Prepare correspondence and other documents for opening, investigating, handling, and closing files, as requested
- Request, obtain and follow up on medical, employment or other records, as requested
- Conduct civil index checks, as needed
- Assists with revision, maintenance and creation of templates, as requested
- Assist assigned liability claims representatives with retention of experts, as requested
- Communicate effectively and follows up with counsel, members, and insureds regarding outstanding requests, as needed
- Work with counsel or other vendors to obtain final billings, as requested
- Other duties as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
