Liability Claims Analyst
About The Position
Everest Insurance is seeking a motivated and detail-oriented Liability Claims Analyst to join our Montreal Claims team. In this role, you will manage a portfolio of commercial liability claims ranging from routine matters to more complex exposures. You will play a key role in delivering exceptional service, analyzing coverage, evaluating liability, and driving timely claim resolution. This is an excellent opportunity for a claims professional who enjoys problem-solving, collaborating with internal and external stakeholders, and making informed decisions that contribute to positive claim outcomes.
Requirements
- Professional fluency in French and English (written and verbal).
- College diploma, university degree, or equivalent combination of education and experience.
- Minimum of 1 year of claims handling or claims management experience.
- Strong analytical, investigative, and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to clearly explain complex issues and provide well-reasoned recommendations.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong customer service mindset and collaborative approach.
Nice To Haves
- Legal education or experience.
- AMF Claims Adjustment Certification (Commercial Lines) or membership with the Barreau du Québec.
- Experience handling liability or commercial lines claims.
Responsibilities
- Handle commercial liability claims from initial notification through resolution.
- Investigate, evaluate, negotiate, and settle claims in a timely and effective manner.
- Analyze policy language and determine applicable coverage.
- Establish and maintain appropriate claim reserves throughout the life of the claim.
- Monitor claim strategy and ensure prompt resolution while balancing customer service and business objectives.
- Communicate proactively with insureds, brokers, legal counsel, and other stakeholders.
- Partner with defense counsel, independent adjusters, experts, appraisers, and other service providers to achieve effective claim outcomes.
- Maintain accurate claim documentation and comply with regulatory and company standards.
- Support internal business partners and participate in client and broker-facing initiatives when needed.
Benefits
- health insurance coverage
- an employee wellness program
- life and disability insurance
- retirement savings plan
- paid holidays
- paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
