Liability Claims Adjuster – Trucking, Product & Premises Liability

Ccmsi • St. Louis, MO

1d • Hybrid

About The Position

The Multi-Line Claim Representative II is responsible for investigating, evaluating, negotiating, and resolving liability claims across multiple client accounts and industries. This role manages claims from assignment through resolution while ensuring compliance with Corporate Claim Standards, client-specific handling instructions, and applicable state laws. This position handles a diverse inventory of claims involving trucking liability, product liability, premises liability, bodily injury, and property damage exposures across multiple jurisdictions nationwide. The successful candidate will manage a caseload of moderate to high complexity and some litigation exposure. We're looking for a skilled adjuster who can balance strong technical claim handling with excellent customer service. Success in this role requires effective communication, strong diary and desk management, sound judgment, and the ability to build positive working relationships with clients, claimants, attorneys, and business partners. This is a claims adjuster role, responsible for cradle-to-grave liability claim handling. It is not an HR, consulting, or employer-side position.

Requirements

• Valid adjuster licenses is required, TX license is preferred.
• 5+ years experience handling liability claims
• Strong analytical, negotiation, and decision-making skills
• Ability to analyze coverage and communicate claim decisions clearly and professionally
• Excellent time-management and organizational abilities
• Strong written and verbal communication skills
• Ability to work independently in a remote environment with strong accountability
• Reliable, predictable attendance during business hours

Nice To Haves

• Trucking liability claim handling experience
• Product liability claim handling experience
• Premises liability claim handling experience
• Litigation management experience
• Multi-jurisdictional claim handling experience
• Prior TPA experience
• Additional adjuster licenses
• Bilingual (English/Spanish) is a bonus

Responsibilities

• Investigate, evaluate, and adjust liability claims from assignment through resolution
• Handle claims involving trucking, product liability, premises liability, bodily injury, and property damage
• Conduct liability investigations and evaluate coverage, damages, and exposure
• Establish and maintain reserves based on claim development and exposure analysis
• Review medical records, bills, legal documentation, and investigative materials
• Negotiate settlements with claimants, attorneys, and authorized representatives
• Coordinate with defense counsel and other vendors when appropriate
• Manage litigated files and assist with litigation strategy development
• Identify and pursue subrogation opportunities
• Prepare claim reports, reserve recommendations, and client communications
• Maintain timely diary management and claim documentation
• Deliver responsive, professional service to clients and stakeholders
• Ensure compliance with Corporate Claim Standards and client-specific requirements

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed