General Liability & Premises Liability Claims Adjuster (Remote)

Ccmsi • Linwood, NJ

4d • Remote

About The Position

The General Liability & Premises Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of commercial general liability, premises liability, and bodily injury claims within a national accounts environment. This role supports several high-profile national account programs operating within the hospitality, retail, and entertainment industries, requiring exceptional communication, strong liability analysis, and the ability to independently manage claims from assignment through resolution. Approximately 15% of the claim inventory involves New York exposures, making an active New York Adjuster License a requirement for consideration. Claims are handled across multiple jurisdictions nationwide and frequently involve litigated matters, attorney representation, bodily injury exposures, and complex liability investigations. The ideal candidate brings significant experience handling commercial general liability and premises liability claims, understands litigation management and defense counsel oversight, and is comfortable working directly with sophisticated national account clients that expect responsiveness, thorough documentation, and proactive claim management. This is not a high-volume production environment. Adjusters are expected to own their files, exercise sound judgment, maintain strong client relationships, and deliver high-quality claim outcomes.

Requirements

• Active New York Adjuster License required
• Active adjuster license in home state required
• Minimum 5 years of General Liability and Premises Liability claim handling experience
• Experience handling: Commercial General Liability (CGL) claims
• Premises Liability claims
• Bodily Injury claims
• Attorney-represented claims
• Litigated claims
• Experience managing claims from investigation through resolution
• Experience working directly with defense counsel and litigation management
• Strong liability investigation and coverage analysis skills
• Ability to evaluate damages, establish reserves, and negotiate settlements
• Experience handling claims across multiple jurisdictions
• Excellent written and verbal communication skills
• Strong organizational and diary management skills
• Ability to work independently in a fully remote environment
• Reliable attendance during business hours

Nice To Haves

• Performing coverage evaluations and coverage position analysis
• Draft/issue tender letters
• Experience working within a TPA environment
• Bilingual (English/Spanish) is a bonus but not required

Responsibilities

• Investigate, evaluate, and adjust multi-line liability claims (GL & bodily injury) in accordance with CCMSI standards and state requirements.
• Manage claims involving commercial vehicles, trucking exposures, commercial general liability premises/product claims, and third-party liability.
• Determine coverage, assess liability, and develop defensible claim strategies.
• Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed.
• Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines.
• Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations.
• Engage, coordinate, and manage defense counsel or other external vendors when appropriate.
• Identify and pursue subrogation opportunities.
• Maintain detailed and timely claim documentation, diary management, and financial reporting.
• Support excess reporting requirements and client communication needs.
• Deliver consistent, high-quality service with professionalism and integrity.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth : Internal training and advancement opportunities
• Culture : A supportive, team-based work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed