General Liability Claims Adjuster

The Jonus Group•Los Angeles, CA

2d•Remote

About The Position

Seeking a highly skilled and experienced General Liability Claims Adjuster to join a team. The ideal candidate will have a strong background in general liability claims, particularly in bodily injury cases, and will be adept at managing a high-volume caseload. If you are detail-oriented, possess excellent analytical and communication skills, and thrive in a collaborative environment, we encourage you to apply.

Requirements

Minimum of 3 years of experience in general liability claims adjusting, with a focus on bodily injury claims.
Bachelor’s degree (BA/BS) is required.
Proficiency in MS Word, Excel, and internet applications.
Strong verbal and written communication skills, including proper grammar and the ability to convey information clearly and concisely.
Exceptional analytical and problem-solving skills.
Ability to work under pressure, manage multiple tasks, and meet deadlines.
Strong interpersonal skills and a collaborative approach to teamwork.
Highly attentive to detail and capable of exercising good judgment in sensitive situations.
Must be able to work Pacific Standard Time (PST) hours, regardless of location.

Nice To Haves

Experience working with small contractors (e.g., plumbers, electricians, painters, tree trimmers) is highly preferred.
Jurisdictional experience in California and an active California adjuster license are strongly preferred.
Background in Third-Party Administrator (TPA) claims management is preferred, though candidates with carrier experience will also be considered.
CPCU or other industry designations are a plus.

Responsibilities

Manage a caseload of 150 claims initially, with a typical caseload of 90-110 claims.
Handle 20-30 new cases per month, primarily involving small contractors such as plumbers, electricians, painters, and tree trimmers.
Investigate, evaluate, and resolve general liability claims, with a focus on bodily injury cases.
Ensure compliance with jurisdictional requirements, particularly in California.
Collaborate with team members and clients to deliver high-quality claims management services.
Maintain accurate and detailed documentation of all claims activities.
Respond promptly to inquiries and provide clear, concise communication to all stakeholders.
Utilize strong analytical skills to assess claims and make informed decisions.
Work independently while meeting deadlines and maintaining a high level of productivity.