LG Home Theater Specialist

Best Buy•White Marsh, MD
•Onsite

About The Position

As an LG Home Theater Expert, you’ll work in a Best Buy retail store to promote, demonstrate and sell home theater products, with an emphasis on the LG brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers understand each product’s unique value, and work with sales associates to share your knowledge of LG products and help prepare the team to assist customers. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in its stores, online and in customers’ homes. The company says its culture emphasizes supporting and valuing employees and providing opportunities for career growth. Best Buy is an equal opportunity employer.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new home theater technology.
  • Keep the department organized and ready to serve customers.
  • Educate other team members about LG home theater products.
  • Provide feedback on products and customer engagement through calls and in-person meetings with vendor partners and market teams.
  • Promote, demonstrate and sell home theater products, with an emphasis on the LG brand.
  • Explain complex technology in simple terms to customers.
  • Share LG product knowledge with sales associates and help ensure the team is ready to assist customers.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
  • Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
  • Certain roles may be eligible for incentive pay, subject to eligibility.
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