LG Home Theater Specialist

Best Buy•Schaumburg, IL
•Onsite

About The Position

As an LG Home Theater Expert, you’ll work in a Best Buy retail store to promote, demonstrate and sell home theater products, with an emphasis on the LG brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers understand the unique value of each product, and work with sales associates to share your LG product knowledge and help prepare the team to assist customers. You’ll maintain product knowledge about new home theater technology, keep the department organized and ready to serve customers, educate team members about LG home theater products, and provide feedback about products and customer engagement through calls and in-person meetings with vendor partners and market teams.

Requirements

  • Must be at least 18 years old.
  • 1 year of experience in sales, customer service or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new home theater technology.
  • Ensure the department remains organized and ready to serve customers.
  • Educate other team members about LG home theater products.
  • Provide feedback on products and customer engagement through calls and in-person meetings with vendor partners and market teams.
  • Promote, demonstrate and sell home theater products, with an emphasis on the LG brand.
  • Explain complex technology in simple terms to help customers understand each product’s unique value.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and applicable terms.
  • Incentive pay for eligible roles.
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