Level Supervisor

ASM Global•Stockton, CA

2d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Level Supervisor for Legends Global Stockton Complex. Responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.

Requirements

High School diploma or general education degree (GED); or 3-6 months related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Knowledge of concession operations
Ability to add, subtract, multiply and divide (basic mathematics skills).
Ability to communicate and execute instructions via radio (walkie talkie)
Ability to regularly move and lift up to 50 pounds.
Some computer skills are required.
Must be able to work flexible hours, nights, weekends and holidays.
Must be able to obtain a Food Handler's Permit upon hire.
Attend all Legends Global Alcohol and Policy Training Classes

Responsibilities

Ensure that concession stands maintain sufficient product levels to service the event.
Direct concession/bartender stand personnel to assure delivery of excellent customer service to guests attending the event.
Direct stand/bartender personnel in established food production for the event by utilizing provided production sheets.
Read, understand and communicate all pertinent event information as discussed in pre-shift meetings.
Contact warehouse for additional inventory needed during event.
Assure that all stand personnel are compliant with alcohol service policy.
Assure that all products are merchandised properly and re-stocked as needed.
Troubleshoot equipment and record any equipment needing repairs or replacement.
Provide training to new stand personnel on the POS system.
Record opening & closing inventories, product transfers and product waste and or spoilage.
Maintain cleanliness and organization in the concession stands at opening, during event and closing.
Complete all required event related paperwork.
Follow and receive directions from Assistant Food & Beverage Manager.
Directly supervise all concession stand personnel / bartenders.
Carry out supervisory responsibilities in accordance with company’s policies and applicable laws.
Responsibilities include training employees; planning, assigning and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.