LEP Employment Navigator

Career Path Services•Everett, WA

10d•Hybrid

About The Position

Career Path Services is seeking a Limited English Proficiency (LEP) Employment Navigator in Snohomish County to assist clients in overcoming challenges and achieving their potential. This role involves providing comprehensive coaching, employment training, job placement support, goal setting, and skill-building to help adults move out of poverty. The successful candidate will manage a caseload, deliver individualized coaching, and connect participants with employers and community resources. This position is ideal for an empathetic, resourceful individual with strong organizational, communication, and problem-solving skills who is dedicated to guiding people through challenges with patience and respect.

Requirements

High School Diploma or GED
Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
Advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
Flexibility in working some evening and/or weekend hours.
Ability to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position.

Nice To Haves

Bilingual or multi-lingual language(s)
A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement.
Certified Workforce Development Professional (CWDP).
Experience working with refugee and immigrant populations and/or lived experience as a member of a refugee or immigrant community.
Demonstrated success working in a performance based system and one year experience working with employers, job placement, sales, workforce development, job coaching, employment and training.
Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
Experience in public speaking and presentations to a diverse community.

Responsibilities

Reach and invite customers to apply for services to exceed enrollment goals and produce program outcomes.
Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development.
Use allowed activities to build a Customer Service Plan that prepares participants for unsubsidized employment at a family supporting wage.
Provide comprehensive caseload management and document services.
Deliver services including: comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement.
Ensure appropriate timelines and lengths of participation, help participants achieve their customer service plan for an orderly exit, and manage caseload sizes.
Conduct timely, accurate, and complete data input for registrations, enrollments, status changes, exits/terminations, and post-exit MIS in the division’s operating system.
Provide initial and comprehensive services, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services, or facilitating hand-off to one-on-one services.
Reduce wait times, eliminate lines, and connect job seekers to value-added services quickly, tracking customer activity.
Stay current on all WorkSource programs, workshops, and activities and refer guests to appropriate resources.
Develop, expand, and maintain working relationships with partners, employers, and fund sources.
Communicate in a timely, consistent, and professional manner.

Benefits

Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
403(b) Retirement Plan with a leading employer discretionary contribution
Paid Vacation (accrue 12 hours/month)
Sick (accrue 8 hours/month)
Bereavement Leave
Jury Duty Leave
Military Leave
13 Paid Holidays, including a Floating Holiday and a Birthday Holiday
Internet & Cell Phone Reimbursement Allowance
Personal Development Reimbursement Allowances
Tuition Reimbursement program
Qualified employer for the Federal Loan Forgiveness Program