Employment Navigator - Bilingual - Spanish

Martha Obryan Center • Nashville, TN

7d • $0 - $55,000 • Onsite

About The Position

The Martha O’Bryan Center is launching an innovative, employer-based initiative designed to support low-income employees in achieving long-term economic stability and career advancement. The Employment Advancement Pilot will partner directly with employers to provide on-site coaching and resource navigation to help employees develop advancement goals, overcome barriers, and stay engaged in the workforce. Through this work, Martha O’Bryan Center is building a model that will improve employee well-being and family stability while strengthening workplace retention for participating employers. The Employment Navigator works onsite at a designated employer to support employees in building stability and advancing in their careers. This position provides family-centered coaching and resource navigation to help employees set goals, overcome barriers, and move toward increased income, career growth, and long-term family well-being. The Employment Navigator builds strong relationships with employees to provide support and connection to resources, training, and advancement opportunities.

Requirements

• Fluency in Spanish.
• Bachelor’s degree in Social Work, Human Services or a related field.
• Excellent communication, problem-solving, and relationship-building skills.
• Experience in employment or workforce programming.
• Commitment to MOBC’s two-generational model and to delivering high-quality programming for children and families.
• Knowledge of community resources and counseling/coaching/social work practices.
• Two or more years of experience working with families.
• Demonstrated fluency in speaking, writing, reading, and translating Spanish.
• Demonstrated ability to lead, plan, and direct the work of others.
• Builds and maintains positive relationships with internal and external constituents.
• Ability to analyze and interpret data to support program decisions and present findings effectively.
• Strong interpersonal skills; excellent customer service skills.
• Excellent verbal and written communication skills.
• Maintains credibility through sincerity, honesty, and discretion.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Strong project management skills.
• Maintains a high level of confidentiality regarding sensitive information.
• Documents regularly, thoroughly, accurately, and completely.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• High level of detail and accuracy.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.

Nice To Haves

• Non-profit experience preferred.
• Training in trauma-informed care, family-centered coaching, and ACES preferred.

Responsibilities

• Deliver employment navigation services using Martha O’Bryan Center’s family centered coaching and case management model to a caseload of employees.
• Connect participants to resources including childcare, transportation, housing, mental health, food security), referring and following up with community partners as needed.
• Support employee engagement with the program through recruitment and onsite outreach to employees.
• Build relationships with employees and employers to support progress toward goals.
• Provide employment coaching, including problem solving, conflict resolution and soft skill development.
• Maintain regular communication with assigned employer to support coordination and participant success.
• Track and document all participant interactions, services, and outcomes accurately and on time in the program data system.
• Work toward meeting program outcomes, including serving 200 employees and their families and achieving at least 70% success rates in education or training enrollment, increased income, and financial stability. Additionally, at least 70% of participants should demonstrate increased awareness of healthy behaviors and greater use of community resources.
• Maintain accurate and timely tracking of enrollment, participation, services, and outcomes in the program data system

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level