Lending Processor (on-site)

Universal 1 Credit Union•Beavercreek, OH

5d•Onsite

About The Position

Responsible for providing back-office lending processing and support effectively and professionally. Gathers data and completes material such as reports, agreements, letters, and required government forms and documents accurately and promptly to ensure regulatory compliance on accounts. Is responsible for providing a high quality of member service to ensure Credit Union established goals are being met. Is aligned with and promotes U1 values.

Requirements

High school diploma or equivalent.
1 year related experience or lending experience required.
Well-organized with strong attention to detail.
Excellent communication, service, attention to detail, and people skills.
Ability to professionally interact with other members, vendors, departments and personnel.
Ability to multi-task amongst projects.
Strong analytical and financial skills.
Knowledge of mortgage related requirements, procedures, and underwriting criteria.
Understanding of lending procedures and mortgage loan processing functions.
Knowledge of Microsoft Office word processing and spreadsheet applications.

Nice To Haves

Loan training and certification are preferred.
College degree in business related area or an equivalent combination of work experience and training preferred.
Previous processing experience in the mortgage field preferred.

Responsibilities

Upholds U1 Values (Trustworthy, Friendly, Reliable)
Understands NCUA insurance.
Follows directions.
Maintains effective and professional relationships with members and all levels of employees.
Supports and mentors U1 employees.
Meets deadlines and responds promptly.
Reports to work as scheduled.
Assists with training.
Understands all lending products/services offered by U1.
Handles various reports.
Coordinates and processes loans, ensuring each loan is promptly and properly prepared, documented, processed, approved, closed, disbursed, and retained.
Assists in servicing loans by processing payoffs, refinances, and contact updates.
Maintains escrow accounts, processes and pays property taxes and homeowners insurance.
Assumes responsibility for follow-up on still pending titles and appraisals.
Complies with policies, procedures, and meets federal and state regulations.
Prepares miscellaneous correspondence and records including mortgage payoffs and releases.
Performs overall quality control for lending.
Supports loan area as needed.
Meets production goals and expectations.
Effectively and professionally assists members and U1 employees by collecting information/data.
Assists with research and resolution.
Secures and answers questions.
Reports results to members, employees, vendors, appropriate team members and/or leadership.
Utilizes all channels of communication such as in person, phone calls, emails, or other electronic tools while maintaining a positive and professional U1 image.