Lending Advisor Associate

Mechanics Bank•Federal Way, WA

4d•$25 - $42•Onsite

About The Position

Mechanics Bank is seeking a Lending Advisor Associate to work on-site as part of a team supporting Senior Lending Advisors. The role provides sales, administrative process, and relationship-management support, with a focus on client contact, collecting information and documentation, and coordinating with processing, underwriting, and closing teams. The associate manages loan pipelines and files from application through closing, helping meet milestones and contingencies and improve the client experience. The role also serves as a central point of contact for clients and internal business partners, supporting bank processes, products, services, and lending procedures to deepen client relationships. The associate will develop knowledge of lending products and partner capabilities to identify opportunities to deepen client relationships through cross-selling. Building strong working relationships with Senior Lending Advisors, clients, and internal partners is important. The position may also support other lending-related products and services and participate in special projects and operational improvements. Travel is 0–10%.

Requirements

High school diploma or GED required.
At least 3 years of mortgage lending and banking experience required.
Proficiency with Microsoft Office Suite, Encompass (LOS), and other mortgage lending-related systems.
Excellent human relations, communication, and business writing skills.
Ability to work effectively without direct supervision.
Effective time-management and organizational skills.
Teamwork, cooperation, and responsiveness to the Bank’s needs.
Motivation, enthusiasm, professionalism, and strong team skills.
Excellent customer service skills.
Ability to cope with pressure from deadlines, reporting requirements, and training responsibilities.
Professionalism and confidentiality when handling sensitive information.
Ability to travel between bank and customer locations and/or commute for training purposes.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to interpret written, oral, or schedule-based instructions.
Ability to solve practical problems and handle situations with limited standardization.

Nice To Haves

Associate’s degree preferred; additional experience may be considered in lieu of a degree.

Responsibilities

Support the Senior Lending Advisor team with complex transactions and respond to inquiries as a first-level support function for Senior Lending Advisors and the sales team.
Assist assigned Senior Lending Advisors by monitoring and managing the loan pipeline, tracking progress, ensuring milestones and contingencies are met, and collecting supporting documents.
Work with Senior Lending Advisors on loan conditions.
Provide input and guidance when workflow is uncertain, clarify processes and procedures, and facilitate communication between sales and operations teams.
Contact customers to follow up on conditions, milestones, documents, funding, and closings.
Coordinate and follow through on other lending-related products and services, including deposit accounts, trusts, and treasury products, as directed by Mortgage Leadership.
Work on special projects and deliverables, including strategic initiatives and operational improvements, as directed by Mortgage Leadership.
Develop knowledge of lending products and partner capabilities and support opportunities to deepen client relationships through cross-selling.
Travel between bank and customer locations and/or commute for training purposes, as needed; stated travel is 0–10%.

Benefits

Medical, prescription, dental, and vision coverage for employees and eligible family members.
Employer-paid Employee Assistance Program, life insurance, AD&D, and disability benefits.
Health Savings Account with employer contribution.
Healthcare and dependent-care Flexible Spending Accounts and commuter/parking benefit.
401(k) and Roth 401(k) with company contribution.
529 Education Savings plan, tuition reimbursement program, and student loan assistance program.
Supplemental health plans and voluntary legal and identity theft services.
11 paid holidays, paid sick days, up to 25 paid vacation days, and 16 hours of paid volunteer time per calendar year.
Free personal checking and savings account.
Discounted rates on primary residence loans with $0 origination fees, subject to restrictions.
AIP bonus up to 5%.