Legal Systems & Community Reentry Coordinator

Archways•Concord, NH

4d•Onsite

About The Position

The Legal Systems & Community Reentry Coordinator coordinates recovery, family support, and community reentry services for people involved with the legal system. The role provides on-site staff supervision and coordination of direct support delivery at an Archways center under the direction of the Programs & Practice Manager. The Coordinator is the primary day-to-day resource for direct support staff, reinforcing practice standards, mentoring team members, supporting onboarding and development, and ensuring services align with approved program models, organizational policies and scope, and participant-centered approaches. The position promotes accountability, ethical conduct, consistency, collaborative problem-solving, and cross-center communication, while escalating systemic, operational, or high-risk concerns appropriately. The position coordinates legal system involvement and reentry services across Archways locations, supporting continuity before release and during transition into community life. It also includes on-site supervision and coordination of broader recovery and family support services. Program design, funding compliance, and strategic program development remain under management and leadership oversight.

Requirements

Full-time experience as a Peer Recovery Support Worker or Family Support Specialist.
Strong organizational and communication skills.
Demonstrated leadership and mentoring skills.
Must be able to pass the New Hampshire Department of Corrections volunteer background check.

Nice To Haves

Current Certified Recovery Support Worker (CRSW) credential preferred.
Previous supervisory experience preferred.
Previous volunteer experience with the New Hampshire Department of Corrections preferred.

Responsibilities

Serve as the on-site supervisor and resource for direct support staff, providing real-time support, mentorship, guidance, and problem-solving while modeling trauma-informed, solution-based, participant-centered practice and reinforcing employment processes and policies.
Model professional practice, including confidentiality, professional conduct, solution-focused communication, and adherence to organizational policies and approved service delivery models.
Oversee the center’s schedule and time utilization; review calendars; provide initial approval of PTO, wellness hours, transportation requests, and same-day schedule adjustments according to established processes; and communicate call-outs to the Operations & Events Coordinator and Programs & Practice Manager.
Collaborate with the Operations & Events Coordinator and management team to address weekly and ongoing staffing gaps, including arranging cross-center support and remote or Zoom assistance when needed.
Lead daily huddles and staff check-ins, participate in supervisory coordination meetings, and collaborate with colleagues at other locations to promote team cohesion and consistent practices.
Mentor staff and support performance improvement through direct mentoring and 1:1 Operational Meetings, including PEG review, GPRA follow-up, and accountability; contribute substantive input to performance reviews without final evaluation authority.
Provide CRSW group supervision when qualified, or work toward the qualifications needed to facilitate it; coordinate supervision agreements with the Mentorship and Supervision Manager to support credentialing compliance.
Assist with staff recruitment and interviewing; lead day-to-day onboarding and training of new staff and volunteers; oversee interns and volunteers and support their skill development.
Assign and monitor participant caseloads in accordance with policy; ensure basic intake forms are accurately completed and balance assignments across programs to support continuity, capacity alignment, and effective service delivery.
Review internal financial assistance requests and approve or deny requests for supports such as gas cards, SPRT incentives, workforce supports, and laundry; assess Trestle Fund eligibility, recommend cases for financial review, and ensure required documentation is secured.
Review daily documentation in Recovery Link and QuickBase for timely entry, DAP format, referral logging, survey completion, accuracy, confidentiality, and regulatory compliance; address deficiencies and enter data for initiative-specific tracking and program deliverables.
Implement and reinforce approved program models, processes, procedures, and organizational standards; address service challenges and escalate systemic or high-risk concerns appropriately.
Coordinate implementation of Archways Legal System Involvement Programming and approved legal system involvement and reentry services across Archways locations, including pre-release planning, post-release follow-up, and connections to recovery support, family support, housing, employment, and other community resources.
Maintain knowledge of approved program curricula, standards, and service delivery expectations; coordinate service schedules, staff assignments, referrals, and communications with correctional and community partners to support continuity before and after release.
Maintain collaborative relationships with Department of Corrections personnel, correctional facilities, probation and parole staff, referral sources, and community partners to support coordinated participant services.
Monitor participation, engagement, documentation, and program-specific outcome requirements; identify implementation challenges, resource needs, and improvement opportunities and communicate recommendations to the Programs & Practice Manager.
Support continuous quality improvement while maintaining alignment with approved program frameworks, organizational standards, and contractual expectations.