Legal Support Specialist

GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA) • Virginia Beach, VA

2d • Onsite

About The Position

Our ideal Legal Support Specialist will ensure all court-related documents are accurately prepared, processed, and tracked, supporting timely, compliant actions across liens, garnishments, judgments, and repossessions. Our Legal Support Specialists collaborate with internal partners and courts while maintaining a high standard of accuracy, confidentiality, and service.

Requirements

• High School diploma or GED required

Nice To Haves

• Customer service experience (2+ years preferred)
• Collections or civil court experience is a plus—but not required
• Associate’s degree preferred, not required
• Strong written and verbal communication skills
• Excellent attention to detail and follow-up
• Ability to multitask in a fast-paced, high-volume environment
• Professional phone etiquette and customer-focused mindset
• Comfortable using Microsoft tools and basic computer systems
• Organized, dependable, and able to work independently

Responsibilities

• Preparing, reviewing, and processing court documents before submission
• Handling lien and garnishment answers via mail, fax, and email
• Preparing bank garnishment documents
• Assisting with scheduling and canceling repossessions
• Scanning and uploading legal documents to customer accounts
• Processing paid-in-full and balance letters
• Preparing motions for judgment for various courts
• Reviewing accounts for repossession changes
• Responding promptly to emails, voicemails, and internal messages
• Providing backup support for Bankruptcy, Virginia Beach, and Norfolk courts
• Working independently while collaborating with a supportive legal team

Benefits

• Medical
• Dental
• Vision
• Life
• Short term & Long term Disability
• PTO & Sick Days
• Employee Discount
• Employee Assistance Program
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED