Legal Support Coordinator

Keys to Change•Phoenix, AZ

1d•Onsite

About The Position

The Legal Support Coordinator in the Re-Entry Program is the program’s justice system bridge-builder. This role helps participants overcome the legal and administrative barriers that block housing, employment, and long-term stability. The Navigator works with participants both pre-release and post-release, guiding them through Homeless Court, record mitigation, and benefits access, while educating them on their rights and responsibilities. This position balances direct client support with system advocacy, ensuring that people exiting incarceration are not trapped in homelessness or relapses due to unresolved legal burdens. Keys to Change fosters a mission-driven, equity-centered, and collaborative work environment where team members are encouraged to lead with purpose, think systemically, and bring both professional expertise and lived experience to the table. We embrace adaptive leadership, continuous learning, and collective responsibility in our shared pursuit to end homelessness.

Requirements

1-2 years’ experience working in the Homelessness Response System or Criminal Justice System.
Strong ability to build trust and consistency with clients.
Knowledge of Arizona’s reentry, workforce, and legal aid resources.
Must be able to pass a background check and obtain jail access clearance.
Present a valid Fingerprint clearance card on the first day of employment.
Valid AZ driver’s license.

Nice To Haves

Direct lived experience with incarceration or reentry.
Familiarity with HMIS.
Multilingual.

Responsibilities

Conduct individualized legal barrier assessments (warrants, court fines/fees, suspended licenses).
Collaborate with courts, legal aid, and public defenders to support expungement, set asides, and civil rights restoration.
Accompany clients to Homeless Court, probation hearings, or other critical appointments.
Educate clients on legal rights, obligations, and pathways to restoration.
Partner closely with Re-Entry Navigators to ensure housing and legal strategies align.
Enter timely and accurate notes in HMIS/CRM systems; track legal outcomes for evaluation.
Participate in cross-agency case conferencing to ensure smooth navigation of both criminal justice and homeless response systems.
Work with community partners to address systemic gaps in housing eligibility, clearance cards, and landlord discrimination.
Recognize the intersection of legal, housing, and recovery challenges; connect clients to peer support and treatment as needed.
Ensure that legal progress translates into tangible housing and employment opportunities.