Legal Operations Specialist

American Express•Sunrise, FL
•$20 - $36

About The Position

Under the general supervision of the Manager & Counsel, the Law Clerk-Operations Specialist is responsible for end-to-end processing of garnishments, levies, and other similar third-party legal orders for select American Express entities, as well as providing administrative support as required. The role ensures that actions and responses comply with relevant federal and state laws, follows escalation procedures, and supports projects and other work-related duties.

Requirements

  • Associate’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
  • Proficiency with MS Office Suite and Adobe Acrobat.
  • Strong written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Strong research and analytical skills.
  • Ability to quickly train on and navigate databases and information platforms, extract information, and perform actions within them.
  • Comfort learning new processes and using technology tools.
  • Employment eligibility to work in the United States; the company will not pursue visa sponsorship.

Nice To Haves

  • Bachelor’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
  • Prior experience processing levies, garnishments, and other legal orders.
  • Sense of urgency and ability to discern critical matters.
  • Ability to manage workload to meet court- or agency-imposed deadlines and ensure responses are complete and accurate.
  • Good judgment in decision making.
  • Ability to work under pressure with minimal supervision.
  • Excellent written and oral communication skills.

Responsibilities

  • Intake, process, and respond to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders.
  • Ensure responses and actions related to third-party legal orders comply with relevant federal and state laws.
  • Apply knowledge of applicable laws, policies, and procedures for processing legal orders.
  • Navigate multiple systems and platforms and adapt to new technologies.
  • Provide administrative support to the legal order processing team.
  • Follow escalation procedures and alert the supervisor when required.
  • Perform other work-related duties as required.
  • Support projects as needed.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
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