Legal Operations Specialist

American Express•Sunrise, FL

About The Position

Under the general supervision of the Manager & Counsel, the Law Clerk-Operations Specialist is responsible for end-to-end processing of garnishments, levies, and other similar third-party legal orders for select American Express entities, as well as providing administrative support as required. The role ensures that legal-order responses and actions comply with relevant federal and state laws and follows applicable policies and procedures. It also supports projects and performs other work-related duties as required.

Requirements

  • Associate’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
  • Proficiency in MS Office Suite and Adobe Acrobat.
  • Strong written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Strong research and analytical skills.
  • Ability to quickly train on, navigate, extract information, and perform actions on a variety of databases and information platforms.
  • Comfort with learning new processes and using technology tools.
  • Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship for these positions.

Nice To Haves

  • Bachelor’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
  • Prior experience processing levies, garnishments, and other legal orders.
  • Sense of urgency and ability to discern critical matters.
  • Ability to manage workload to meet court- or agency-imposed deadlines and ensure responses are complete and accurate.
  • Ability to use good judgment in decision making.
  • Ability to work under pressure while requiring minimal supervision.
  • Excellent written and oral communication skills.

Responsibilities

  • Intake, process, and respond to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders.
  • Ensure responses and actions related to garnishments, levies, and similar third-party legal orders comply with relevant federal and state laws.
  • Apply knowledge of applicable federal and state laws and policies and procedures related to processing legal orders.
  • Navigate multiple systems and platforms and adapt to new technologies.
  • Provide administrative support to the legal order processing team as required.
  • Follow escalation procedures related to legal orders and alert the supervisor when required.
  • Support projects as needed.
  • Perform other work-related duties as required.
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