Legal Operations and Compliance Analyst

Express•Columbus, OH

5d•Onsite

About The Position

The Legal Operations and Compliance Analyst supports PHOENIX Retail, LLC’s vendor setup, contracting, and documentation processes for third-party non-merchandise vendors. The position also provides legal department support for projects including compliance tracking, subpoena review, and legal billing and accruals. The analyst works with attorneys in the Legal Department and cross-functional business partners, supporting operations for EXPRESS and BONOBOS. The role manages vendor onboarding and contract approval workflows, vendor due diligence, agreement records, and legal and compliance databases. It also owns the annual compliance training program, supports other compliance initiatives, conducts periodic audits, and helps ensure the company’s procedures meet applicable requirements. The analyst monitors relevant laws and regulations and recommends procedural enhancements or changes. Other duties may be assigned.

Requirements

3–5 years of experience in a law firm or retail company.
Experience with Legal Tracker.
Strong interpersonal skills and ability to build relationships and communicate with internal departments.
Detail-oriented, with the ability to produce accurate, high-quality work.
Ability to manage multiple projects, work independently, and stay self-motivated.
Strong organizational and problem-solving skills, with multitasking ability and flexibility to reprioritize.
Good judgment about when to elevate issues.
Willingness and flexibility to learn new areas and perform other projects as assigned.
Ability to handle confidential information with discretion.
Must be currently authorized to work full-time in the United States; the company does not sponsor work visas.

Nice To Haves

Bachelor’s degree preferred.
Experience administering software database tools preferred.
A license to serve as a notary, or willingness to obtain one, preferred.

Responsibilities

Support the company’s non-merchandise vendor onboarding and contract approval process.
Act as the primary point of contact for vendor intake and contract execution, liaising across departments.
Maintain a professional, streamlined onboarding and contract approval workflow aligned with the operational needs of EXPRESS and BONOBOS.
Support vendor due diligence to ensure compliance with company standards and policies, and maintain records of non-merchandise vendor agreements.
Manage legal and compliance databases and maintain files and systems related to contract management, billing, and invoicing.
Own the annual compliance training program, including identifying training opportunities, developing and preparing course content, driving company-wide rollout, and tracking completion.
Support other company compliance initiatives.
Conduct and manage periodic compliance audits, report results, and partner with Legal Department attorneys to recommend corrective actions.
Ensure compliance processes and procedures are in place and produce the desired results for the company.
Monitor federal, state, and local laws and regulations and recommend procedural enhancements or necessary changes to support timely compliance.
Support in-house counsel with special projects.
Perform other duties as assigned.