Legal Operations and Compliance Analyst

Express•Columbus, OH
•Onsite

About The Position

The Legal Operations and Compliance Analyst supports PHOENIX Retail, LLC’s vendor setup, contracting, and documentation process for third-party non-merchandise vendors. The role also provides legal department support for projects including compliance tracking, subpoena review, and legal billing and accruals. The analyst works with attorneys in the legal department and cross-functional partners throughout the business, supporting both EXPRESS and BONOBOS.

Requirements

  • 3–5 years of experience in a law firm or retail company.
  • Experience with Legal Tracker.
  • Strong interpersonal skills and ability to build relationships and communication channels with internal departments.
  • Detail-oriented, with the ability to produce high-quality, accurate work and results.
  • Ability to manage multiple projects, work independently, and remain self-motivated.
  • Strong organizational and problem-solving skills, multitasking ability, and flexibility to reprioritize as needed.
  • Good judgment about when to elevate issues.
  • Willingness and flexibility to learn new areas and perform other projects as assigned.
  • Ability to handle confidential information with discretion.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience administering software database tools preferred.
  • A license to serve as a notary, or willingness to obtain one, preferred.

Responsibilities

  • Support non-merchandise vendor onboarding and contract approvals, serving as the primary contact for vendor intake and contract execution across departments.
  • Support vendor due diligence to ensure compliance with company standards and policies, and maintain records of non-merchandise vendor agreements.
  • Manage legal and compliance databases and maintain files and systems related to contract management, billing, and invoicing.
  • Own the annual compliance training program, including identifying training opportunities, developing and preparing course content, coordinating the company-wide rollout, and tracking completion.
  • Support other company compliance initiatives.
  • Conduct and manage periodic compliance audits, report results, and work with Legal Department attorneys to recommend corrective actions.
  • Ensure compliance processes and procedures are in place and effective.
  • Monitor federal, state, and local laws and regulations, recommend procedural enhancements or changes, and help ensure timely organizational compliance.
  • Support in-house counsel with special projects.
  • Perform other duties as assigned.
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