Legal Office Services Specialist
About The Position
The Legal Office Services Specialist provides customer-focused office and document services in a legal environment. The role requires understanding client matter workflows, including charges to the firm or clients for work, supplies, and labor hours, as well as familiarity with legal documents such as closing binders, depositions, transcripts, briefs, addendums, filings, discovery, and judgments. The specialist handles confidential, time-sensitive documents and maintains a high standard of professionalism and office etiquette. The position supports document reproduction and delivery, copier and equipment operations, mail and supply distribution, conference and meeting rooms, and general building functions. It involves troubleshooting equipment, maintaining service and billing logs, and occasionally assisting with facilities tasks, reception, meeting room setups, moves, and light maintenance. The work may involve periodic overtime, tight deadlines, and physical activity.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience.
- Basic computer skills, including proficiency with the MS Office Suite.
- Strong communication skills.
- Ability to thrive in a fast-paced, customer-centric environment.
- Ability to work independently and flexibly to complete projects.
- Troubleshooting and problem-solving skills.
- Ability to read and comprehend written technical information.
- Excellent customer relations and verbal communication skills.
Nice To Haves
- Previous experience in copy jobs or related fields.
- Basic knowledge of electronics and copier equipment repair.
- Working knowledge of copiers and related equipment.
- Knowledge of shipping and receiving procedures.
- Basic electronics knowledge.
Responsibilities
- Understand client matter workflows, including charges to the firm or clients for work, supplies, and hours.
- Assist with scheduling equipment, labor, and supplies for offsite trials.
- Address customer inquiries, coordinate service calls, and manage job requests.
- Troubleshoot equipment and promptly escalate technical issues for resolution.
- Coordinate with team members to deliver completed jobs and support building functions.
- Occasionally assist with meeting room setups, light maintenance, and reception duties.
- Follow safety standards and protocols when handling equipment and materials.
- Handle confidential, time-sensitive documents.
- Maintain logs for billing and reporting, as well as service logs.
- Distribute incoming mail and packages, office supplies, and fax transmissions.
- Deliver completed reproduction work to designated delivery areas.
- Perform scanning, file conversion, file naming, and encryption tasks.
- Perform batch printing using Adobe Acrobat Pro.
- Conduct daily quality checks on convenience copiers and troubleshoot copier errors.
- Stock and organize convenience copier areas.
- Manage firm conference rooms, meeting rooms, and visitor offices.
- Assist facilities with box moves, office moves, and light maintenance duties.
- Perform occasional cleaning duties.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
