Legal Office Services Specialist
About The Position
The Legal Office Services Specialist provides customer-focused office, document, and equipment support in a legal services environment. The role requires professionalism and office etiquette, familiarity with legal documents and matter workflows, and careful handling of confidential, time-sensitive materials. The specialist supports reproduction and scanning work, copier operations, mail and supply distribution, conference and visitor spaces, and occasional facilities duties. The work can involve tight deadlines, equipment noise, toner, changing room temperatures, and physical activity, including moving items weighing up to 50 pounds. Periodic overtime may be required.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience.
- Proficiency in basic computer skills, including the MS Office Suite.
- Strong communication skills and ability to work in a fast-paced, customer-centric environment.
- Ability to work independently and flexibly to complete projects.
- Troubleshooting and problem-solving skills, including the ability to read and comprehend written technical information.
- Excellent customer relations and verbal communication skills.
- Ability to perform physical activities including standing, walking, bending, reaching, stretching, climbing, lifting or moving items up to 50 pounds, and pushing.
Nice To Haves
- Previous experience in copy jobs or related fields.
- Basic knowledge of electronics and copier equipment repair.
- Working knowledge of copiers and related equipment.
- Knowledge of shipping and receiving procedures and basic electronics.
Responsibilities
- Understand client matter workflows, including chargebacks to the firm or clients for work, supplies, and hours.
- Assist with scheduling equipment, labor, and supplies for offsite trials.
- Address customer inquiries, coordinate service calls, and manage job requests.
- Troubleshoot equipment and promptly escalate technical issues.
- Coordinate with team members to deliver completed jobs and support building functions.
- Occasionally assist with meeting room setups, light maintenance, and reception duties.
- Follow safety standards and protocols when handling equipment and materials.
- Handle confidential, time-sensitive documents.
- Maintain logs for billing and reporting.
- Distribute incoming mail, packages, office supplies, and fax transmissions.
- Deliver completed reproduction work to designated delivery areas.
- Perform scanning, file conversion, file naming, and encryption tasks.
- Perform batch printing using Adobe Acrobat Pro.
- Conduct daily quality checks on convenience copiers and respond to errors or troubleshoot copy machines.
- Maintain service logs and stock and organize convenience copier areas.
- Manage firm conference rooms, meeting rooms, and visitor offices.
- Assist facilities with box moves, office moves, and light maintenance duties.
- Perform occasional cleaning duties.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
