Legal Office Services Specialist

Ricoh • Portland, OR

1d • Onsite

About The Position

Provides direct hands-on support within a legal office environment. Performs various office support tasks which may include one or more of the following areas of responsibility: copy, production, and scanning, mail and shipping, direct floor support, hospitality assistance, conference room set up. A Senior Legal Onsite Service Specialist must possess a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, vendors, staff, and others. This position reports directly to a Senior Site Manager.

Requirements

• Proficiency in MS Office Suite (Excel, Outlook, Word, PowerPoint) and Adobe Acrobat
• Requires high school diploma or GED and 1-2 years of related work experience.
• Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.
• May require a violation free, valid driver's license and minimum levels of auto insurance coverage per RICOH Policy.

Nice To Haves

• Minimum of 2 years' experience in legal industry is preferred.
• Working knowledge of copier and other related equipment and repair is preferred.
• Basis electronics knowledge is preferred.

Responsibilities

• Providing excellent, consistent and professional customer service inside a law office of 200 people
• Processing incoming and outgoing mail and packages
• Tracking and ordering office supplies
• Assisting the Ricoh Copy Center and Hospitality departments as needed
• Performing four daily scheduled mail delivery and pickup runs
• Keeping a fluctuating personnel and mail route database up to date
• Being responsible for the Mailroom section of the annual Ricoh Site Certification
• Regular usage of a postal meter, and familiarity with associated US Postal regulations
• Familiarity with UPS shipping
• Familiarity with FedEx shipping
• Interacting with the other offices belonging to the firm, and assisting them remotely as needed

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED