V102 - Legal Office Receptionist
About The Position
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! We at Job Duck are looking for a professional and personable Receptionist who thrives in a client-facing environment and enjoys creating positive first impressions. In this role, you will serve as a key point of contact for prospective clients, ensuring every call is answered with warmth, empathy, and professionalism. You will help keep daily operations running smoothly by managing communications, scheduling consultations, and supporting the intake process. The ideal candidate is comfortable handling sensitive conversations, remains calm under pressure, and is committed to providing exceptional service while contributing to a collaborative team. If you are proactive, reliable, and enjoy making a meaningful impact through client interactions, we encourage you to apply.
Requirements
- Experience in reception, customer service, intake coordination, or administrative support preferred
- Ability to communicate professionally and confidently over the phone
- Comfortable speaking with individuals discussing sensitive legal matters
- Ability to maintain confidentiality and professionalism at all times
Nice To Haves
- English
- Spanish
Responsibilities
- Schedule consultations and appointments
- Maintain accurate records within the CRM system
- Deliver an outstanding client experience during every interaction
- Answer and manage incoming phone calls professionally and efficiently
- Follow up with prospective and current clients through email communications
- Gather preliminary client information during initial conversations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
