Legal Office Manager

Kemper•Doral, FL

4d•Hybrid

About The Position

Kemper is seeking a Legal Office Manager to oversee the clerical staff in the house counsel operation, ensuring efficient operations. This role involves both supervisory duties and performing secretarial and/or paralegal functions as assigned. The ideal candidate will contribute to a high-performing culture and support Kemper's mission of providing valuable services to customers.

Requirements

5 years as a legal secretary and/or paralegal.
Demonstrated leadership ability including the ability to work well with office staff and provide work direction in an effective manner.
Proficient in Microsoft Word, Excel and Legal Solutions or other legal software.
Typing at 50 WPM with 95% accuracy required.
Above average organizational, problem solving and time management skills.
Creative and independent thinking skills.
Knowledge of office procedures.
Composition, grammar and spelling skills.
Ability to function efficiently amid constant interruptions.
Ability to maintain confidentiality of sensitive information.
Must be able to complete 2 weeks of training in office.

Nice To Haves

1 year of supervisory experience preferred.
Experience in the personal injury field preferred.

Responsibilities

Supervises clerical staff to ensure efficient operation of the house counsel operation.
Assists with hiring, training, and assessment of staff.
Assigns, directs, and monitors clerical workflow to ensure timely, accurate work.
Establishes a review system to measure the quality and quantity of work performed by the clerical staff and provides reports to Managing Attorney on a quarterly basis.
Addresses deficiencies as appropriate according to Company policy.
Establishes objectives for clerical staff to monitor performance and conducts timely performance evaluations and salary reviews according to Company policy.
Assists with projects, performs research and other duties as assigned.
Ensures that office calendar is maintained, ready for weekly calendar meetings and establishes procedures for keeping the calendar updated with added appearances during the week.
Responds to inquiries from insureds, claims personnel, opposing counsel, courts, and others, as appropriate via phone, in person or via written correspondence.
Performs secretarial and/or paralegal duties as assigned.