Legal Office Associate II- Child Support Receptionist

Frederick County Government•Courthouse Complex - Frederick, MD

1d•Onsite

About The Position

This position performs specialized legal administrative, case management, and customer service work for the Child Support Division of the State's Attorney's Office. The position manages assigned legal case activities, prepares and processes legal documents, reviews and distributes discovery materials, coordinates case-related information, maintains case records, communicates with attorneys, law enforcement agencies, courts, defendants, and the public, and provides administrative support for legal proceedings and office operations. Supervision is received from the Child Support Services Administrator and Chief of the Child Support Division.

Requirements

High school graduation or the equivalent
Minimum of 2 years of work experience in office administration, customer service, or clerical support
Knowledge of office operations, processes, and procedures
Knowledge of legal terminology and court processes
Knowledge of State’s attorney staff in order to appropriate direct inquires
Knowledge of judicial case management systems and database navigation
Knowledge of confidentiality standards applicable to legal, criminal justice, and personnel information
Knowledge of criminal justice documentations such as police reports, charging documents, criminal histories, and certified driving records
Knowledge of legal correspondence formats and routine legal document preparation
Skilled in written and oral communication in a law office setting
Skilled in customer service
Skilled in office software and applications
Skilled in reviewing and identifying missing, incomplete, or inaccurate information within legal records and discovery materials
Ability to review, develop, and process legal files, case management records, court documents, and related information
Skilled in drafting routine legal documents, motions, notices, and correspondence
Ability to interpret and apply office policies, court procedures, and legal practices to daily work
Ability to apply legal terminology and court processes to routing, processing, and preparing case materials

Nice To Haves

Work experience specifically in the legal field involving family law and/or child support matters
Secondary language skills in Spanish
Work experience with MDEC and MDThink
A college degree in Business Administration, Criminal Justice, Legal, or a related field
Work experience in a law office or legal system environment

Responsibilities

Answer telephone calls, respond to inquiries, provide information, take messages, and direct callers or visitors to appropriate staff, courtrooms, agencies, or resources
Receive, review, process, distribute, and maintain incoming and outgoing mail, electronic filings, correspondence, court documents, and legal records
Create, process, maintain, and update legal case files, case management records, court dockets, and related documentation
Review, redact, prepare, distribute, and file discovery materials, supplemental discovery, pleadings, motions, responses, and other legal documents
Draft, process, and file routine legal motions, petitions, notices, correspondence, and related court documents as directed by attorneys
Request, review, track, and process criminal histories, certified driving records, blood test results, drug test results, law enforcement reports, and other evidentiary materials
Communicate and coordinate with attorneys, law enforcement agencies, courts, defense counsel, social service agencies, and other stakeholders to obtain, verify, and distribute case-related information
Review and process incoming motions, correspondence, court filings, attorney requests, and defendant inquiries; update records and route information as appropriate
Coordinate court check in of parties on court hearing days and communicate with the Clerk’s Office and the Court regarding Court hearings
Prepare and maintain the child support dockets in the division case management system and work closely with the Department of Social Services and the Divisions Assistant State’s Attorneys
Assist clients, defendants, attorneys, agencies, and members of the public at service counters, by telephone, and through electronic communications
Manage assigned caseloads, monitor case deadlines, prioritize workload, and ensure timely completion of required legal and administrative actions
Maintain confidentiality and security of sensitive legal, criminal justice, victim, and defendant information
Attend meetings, trainings, and professional development activities as assigned
Perform other related duties as required

Benefits

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options
Generous County Health Savings Account (HSA) contribution
Dental
Vision
Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.
Employee Assistance Program
Employee Wellness Program
Generous Tuition Reimbursement Program
Deferred Compensation Plan
Legal Resources
Supplemental Life Insurance
Critical Illness
Accident
Hospital Indemnity Insurance
Lifetime Benefit with Long Term Care plan