Legal Knowledge Management Coordinator

Ropes & Gray•Boston, MA

1d•Hybrid

About The Position

The Legal Knowledge Management Coordinator will support KM Attorneys and the Legal Knowledge Management group in their efforts to improve client service through developing, implementing, and maintaining knowledge sharing systems. The individual in this role will work with KM Attorneys to coordinate various projects related to law firm knowledge capture and sharing, legal technologies, data management and visualization processes, and other initiatives to support our legal practice and will act as a liaison between attorneys and support staff to execute on Legal KM goals.

Requirements

Bachelor’s Degree and at least 1-3 years of relevant experience.
Good attention to detail, strong organizational and analytical skills.
Must be comfortable working in a fast-paced environment and be able to handle multiple projects at the same time.
Must be able to re-prioritize work to keep up with the needs of the business.
Strong interpersonal skills with an ability to work with individuals at all levels in the organization.
Must have strong written and verbal communication skills.
Customer service orientation.
Ability to work with professional staff in a multi-office environment.

Nice To Haves

Experience with Generative AI, data visualization, database management systems, presentation, and spreadsheet software preferred.
Experience with Knowledge Management is desirable.
Facility with data management systems and basic skills with data visualization tools are a plus.
Background in business, law or equivalent experience is desirable.

Responsibilities

Assist with the management of the Legal KM project portfolio and with the implementation of Legal KM solutions and tools to strengthen knowledge management across the firm.
Work with the Legal KM group and other internal Firm resources to support initiatives, ongoing projects, programs, and track usage and quality standards for our KM tools. Assist KM Attorneys with discrete projects, as needed.
Assist with the implementation phase of solutions developed by the KM group. Work with the Legal KM team and with KM managers, Project Managers, and IT Training to execute the appropriate support model once the tool is in production.
Communicate with stakeholders to inform them of project status and maintain ongoing support for assigned tasks.
Support the day-to-day operations of the firm’s KM tools, including content maintenance, organization and maintenance of databases, and other support (for example, data visualization, firm experience records management, oversight of knowledge libraries and matter tracking).
Champion the use of Legal KM tools and resources. Assist with the implementation of communications strategies for Legal KM priorities.