Legal Intake Specialist
About The Position
Brooks Law Group is seeking an experienced Legal Intake Specialist to join their firm in Winter Haven, FL. This role requires someone committed to innovation and ready to advance with the growing firm to achieve strategic goals. The Legal Intake Specialist must be highly organized and take pride in their work. They will assist in various roles, including occasional receptionist duties, greeting clients, and gathering information as the first point of contact for new clients via phone and internet. The ideal candidate is highly organized, compassionate with clients, and thrives in a fast-paced environment where every case makes a difference.
Requirements
- 2+ years of legal or insurance experience (personal injury preferred)
- Strong knowledge of Florida PIP laws
- Excellent negotiation, communication, and interpersonal skills
- Tech-savvy with intermediate to advanced computer proficiency
- Highly organized, proactive, and a true team player
Nice To Haves
- Bilingual (Spanish/English)
Responsibilities
- Gather information, as the first contact of this firm, on the phone and internet regarding new clients
- Greet clients and office visitors with a pleasant voice and smile
- Schedule new client sign-ups
- Follow-up and manage referral system
- Support Administration and Legal Case Managers
- Maintain the front office area and the kitchen area when needed
- Effectively manage physical file space
- Prepare file for offsite storage
- Perform general office duties such as answering/transferring phone calls, typing, operating office machines and sorting mail
Benefits
- Competitive compensation
- Health, Dental, and Vision Insurance
- 401(k) plan with company match
- Paid Time Off
- Company-Paid Life Insurance
- Fitness Incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
