Legal Intake Coordinator

Sentara Health•Newport News, VA

3d•Hybrid

About The Position

Sentara Medical Legal Partnership Clinic Legal Intake Coordinator Sentara Health is a non-profit integrated health system headquartered in Hampton Roads, Virginia. The newly formed Sentara Medical Legal Partnership (“MLP”) Clinic is seeking a part-time Legal Intake Coordinator. The Legal Intake Coordinator at Sentara’s MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the direction and guidance of the supervising MLP Attorney, the Legal Intake Coordinator will be primarily responsible for coordinating the client referral intake and screening process, conducting conflict checks, data collection and outcome measurement. The successful candidate will be responsible for creating monthly reports from the Social Determinants of Health (SDOH) Intervention and Tableau dashboards, as well as Epic-native flowsheets. The Legal Intake Coordinator will also assist the MLP Attorney with client communications, legal research, file and legal document preparation, and the development of educational materials on legal rights. This position is ideal for a paralegal who is motivated by direct client engagement, interdisciplinary teamwork, and community impact. The Sentara MLP Clinic is a pilot program located at a Sentara facility in Newport News, VA, and the Legal Intake Coordinator will work out of that out of that office. Upon the pilot’s successful completion, the Legal Intake Coordinator’s position may be extended and/or made full-time.

Requirements

Three years or more of paralegal or equivalent relevant experience performing functions in support of legal activities in a law firm, legal aid, or a legal service environment
Ability and willingness to use technology platforms to facilitate client referrals, data collection and reporting
Excellent written and verbal communication abilities
Strong attention to detail, organizational skills and the ability to manage multiple priorities
Ability to build effective working relationships with healthcare providers
Demonstrated ability to assist a diverse range of clients from a wide variety of racial, ethnic, and socioeconomic backgrounds in a helpful, respectful, and supportive manner

Nice To Haves

Paralegal Certification, Associate Degree, or Bachelor’s degree
Experience with spreadsheets, databases or data reporting
Familiarity with Epic EHR
Spanish fluency

Responsibilities

Coordinating the client referral intake and screening process
Conducting conflict checks
Data collection and outcome measurement
Creating monthly reports from the Social Determinants of Health (SDOH) Intervention and Tableau dashboards, as well as Epic-native flowsheets
Assisting the MLP Attorney with client communications, legal research, file and legal document preparation
Developing educational materials on legal rights

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.