Legal E-Billing Specialist

Dykema•Minneapolis, MN

11d•$65,000 - $90,000•Hybrid

About The Position

Dykema Gossett PLLC, a leading national law firm, is seeking to hire two experienced Legal E-Billing Specialists. These specialists will be responsible for the timely, efficient, and accurate e-billing of client accounts. The role involves close collaboration with Billing Coordinators, attorneys, clients, and e-billing vendors to ensure e-billing is performed in accordance with client and firm guidelines, as well as attorney requests. The specialists will also work with billing leadership to proactively identify and resolve issues. This position is open to all office locations.

Requirements

Strong understanding of all end-to-end aspects of client revenue accounting.
Excellent written, verbal and interpersonal communication skills.
Proficient in Microsoft Office Suite, particularly Word, Excel and Outlook.
Effective client management skills with a record of providing excellent customer service.
Excellent attention to detail.
Flexibility and ability to manage time, organize and prioritize workload effectively.

Nice To Haves

Bachelor’s Degree or comparable level of legal billing experience.
Experience with Aderant Billing, Prebill Manager, and client e-billing platforms
Experience with software such as BillBlast and other revenue-cycle software.
Pro-active, inquisitive and analytical problem solver.
Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members.

Responsibilities

Collaborate with Client Financial Intake Specialist to onboard new clients and update existing client e-billing vendor sites, updating timekeepers, rates and budgets for client approval.
Submit client bills prepared by billing team onto e-billing vendor sites via upload or BillBlast.
Analyze and correct submission errors, collaborating with the billing team to correct errors in Aderant for resubmission.
Monitor the stages of acceptance on various e-billing vendor sites.
Become an expert on client engagement letters and billing guidelines to ensure compliance that limit delays in billing and collections.
Review daily cash report for client payments and application accuracy, identifying reductions for coordination with billing attorneys in order to appeal or write-off, and working with the cash team on any adjustments or refunds.
Audit, research and contact clients regarding aged accounts receivable of e-billed invoices; input notes into Bill Blast and collection modules; coordinate with the billing team to correct related issues.
Organize and maintain client billing and instruction files for each billing client.
Identify unusual situations, gather information and elevate as needed for assistance, providing the billing team with guidance and assistance on complex e-billing issues.
Responsible for research and resolution on ad-hoc projects and assignments as they arise.