Legal & Debt Resolution Specialist
About The Position
Mitsubishi HC Capital Canada, part of Mitsubishi HC Capital America, is a leading commercial finance company dedicated to contributing to a prosperous and sustainable future by optimizing asset potential and creating social value. As a member of the Legal & Debt Resolution team, reporting to the Manager, Legal & Debt Resolution, this role is responsible for managing complex written-off and delinquent files across Canada. The Specialist will recommend actions, collaborate with legal professionals, trustees, and agencies, and play a key role in maximizing debt recovery while ensuring customer satisfaction and adherence to company policies.
Requirements
- Bachelor's degree in finance or a related field (or equivalent experience).
- At least 3 years experience in litigation management, late-stage collections, or a similar role, preferably in the leasing or financial industry.
- Knowledge of relevant laws, regulations, and industry best practices.
- Communication, negotiation, and conflict resolution skills.
- Ability to work under pressure and manage priorities.
- Bilingualism is mandatory (French, English) both spoken and written to efficiently serve customers across all provinces.
Nice To Haves
- Legal studies or training.
- CIRP (Chartered Insolvency and Restructuring Professional) designation.
Responsibilities
- Develop and implement effective workout and collection strategies to address debtor challenges and outstanding debt.
- Review and analyze customer accounts, identifying deficiencies, negotiating payment arrangements, settlements and approving write-offs or repossessions when necessary.
- Collaborate with lawyers, paralegals, skip tracers, collection agencies, and other external partners to maximize debt recovery.
- Sign affidavits, attend court proceedings/trials when necessary.
- Monitor costs of litigation files, approve invoices, and provide input of financial projections and potential losses of litigation accounts.
- Handle bankruptcy, insolvency, and personal injury lawsuits.
- Identify irregularities and review them with the appropriate departments for resolution.
- Remain informed of legislative procedural training regarding debt collection and implement collection policies and procedures.
- Work closely with the Credit Service Department and other business units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and collaborate on cross-functional projects and initiatives.
- Any other related duties that may fall within the scope of this position.
Benefits
- Permanent full-time position
- Hybrid work environment
- Vacation and flexible leave
- Personal spending account
- Competitive compensation plan including a bonus program
- Group retirement plan including an employer contribution
- Complete group insurance program paid in part by the company
- Several opportunities for professional growth and access to an online training platform
- Wellness program focused on mental, physical, financial and social health
- Employee and family assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
