Legal Conflicts/Client Intake Administrative Assistant

K2 Services•Phoenix, AZ

2d•$24 - $27

About The Position

The Legal Conflicts/Client Intake Administrative Assistant provides operational and administrative support to the Client Intake Department. The role focuses on conflicts data maintenance, reviewing intake requests for completeness and compliance with defined submission requirements, and coordinating follow-up. It supports data accuracy, process efficiency, and timely completion of intake and conflicts workflows. The role does not provide substantive advice, interpret conflicts results, or communicate conflict determinations. The position also provides additional administrative support to the Client Intake team within established workflows, as needed and assigned by Client Intake leadership. Occasional overtime may be needed to support workflow demands. Compensation is $24.00 to $27.00 USD per hour, depending on location, skills, experience, and qualifications.

Requirements

Bachelor’s degree preferred.
Prior experience in a law firm or professional services environment strongly preferred.
Proficiency in Microsoft Word and Excel.
Strong written and verbal communication skills, including the ability to follow up clearly and professionally on missing or outstanding information.
Excellent organizational skills and a high level of attention to detail and data accuracy.
Ability to work independently and as part of a team in a structured workflow environment.
Ability to follow defined processes while identifying gaps or inconsistencies in submitted information.
Discretion and professionalism when handling confidential and sensitive information.
Comfort performing repetitive, process-driven tasks such as data cleanup, auditing, and intake pre-review.
Willingness to support operational needs, including occasional overtime based on workflow demands.

Nice To Haves

Experience with legal or financial systems such as Intapp or 3E.

Responsibilities

Perform ongoing cleanup and maintenance of legacy and active conflicts data.
Update, organize, and tag client engagement terms within Intapp Terms.
Identify data inconsistencies for correction under established guidelines, correct records where permitted, and escalate items requiring judgment.
Conduct periodic audits to ensure conflicts data is accurate and complete.
Track and follow up on outstanding intake and conflicts items, including Outside Counsel Guidelines, engagement letters, and responses to related inquiries.
Contact internal stakeholders to obtain missing or incomplete information related to intake, conflicts processes, and records.
Escalate aging or unresolved items as appropriate.
Provide additional administrative support to the Client Intake team within defined workflows, as needed and assigned by Client Intake leadership.