Administrative Coordinator

Elevated Brands Franchising•San Antonio, TX

3d•$55,000 - $60,000

About The Position

The Legal / Compliance / Administrative Coordinator supports daily legal operations and franchise compliance across our system. This role manages legal and compliance document organization, maintains internal trackers, coordinates policy acknowledgements and required training, and supports policy workflow tracking. The ideal candidate is detail-oriented, responsive, and trusted with sensitive information.

Requirements

2+ years of experience in legal administration, franchise compliance, or another multi-unit environment.
Demonstrates ability to manage spreadsheets and tracking systems with high data integrity.
Exceptional discretion and judgment with confidential and sensitive information.
Strong proficiency in Microsoft 365 Suite, particularly Excel/Sheets.
Comfort operating in shared-drive, document-management ecosystems.

Nice To Haves

Paralegal certificate or prior legal department support experience.
Franchise or multi-location brand experience.
Experience coordinating compliance training or policy rollouts.

Responsibilities

File and organize legal, insurance, and compliance documentation in the appropriate electronic folders
Maintain internal compliance and documentation trackers to support system-level accuracy and reporting
Track policy acknowledgements and maintain version control
Distribute monthly compliance training notices and reminders, and schedule required policy training
Create system users, manage access permissions, and process location ownership transfers as requested
Validate and maintain the master license record as the system's single source of truth
Acknowledge incoming reports promptly, guide Franchise Owners through required process, and maintain accurate case tracking
Handle incoming phone calls and respond to customer emails
Coordinate meetings, scheduling, and calendars across departments
Support and help manage monthly system-wide calls, including scheduling, materials, minutes
Manage distribution of system communications
Order and manage office supplies
Address building management issues as they arise
Support overflow administrative tasks as needed