Legal Collections

Car City•Wyoming, MI

20h•Onsite

About The Position

Orbit Leasing has helped individuals with less-than-perfect credit lease newer used vehicles since 2002. Working in tandem with its sister company Car City—Michigan and northern Indiana’s trusted source for quality used vehicles—Orbit Leasing provides customers with reliable transportation and the opportunity to establish or rebuild their credit, which contributes to their overall financial success. Since 1992, Reliable Auto Finance has helped people find auto loans, regardless of credit history. Good, bad, or no credit, we've seen it all, and we're here to help. Reliable Auto Finance offers quality loans at affordable prices, so companies can get customers the cars they deserve.

Requirements

1+ years’ previous experience as a legal collector, or relative experience.
High school diploma or GED.
Full-time availability Monday-Friday between 8am–5pm (i.e., 40-hour weekly schedule and overtime as needed).
Proficient in Microsoft Word, Excel, and Outlook. Learn and use industry specific computer programs as expected.
Superior organizational skills, highly self-motivated, team player with the ability to work independently, and prioritize and manage time effectively.
Competent in the use of various office machines including printers, copiers, fax machines, adding machines, and multi-line phones.
Effective communication skills that are clear and professional both verbally and in writing.
Ability to complete work assignments/responsibilities as expected to ensure timeliness and accuracy.
Involves a lot of sit down work at the computer while using multiple computer screens/programs.

Responsibilities

Maintaining customer database and demographics while reviewing account and processing payments.
Answer questions/concerns regarding accounts and negotiating repayment plans within company guidelines.
Skip-trace accounts to obtain address or employment information.
Assist other department staff as needed.
Seek and implement processes that will increase efficiency of individual tasks or overall workload.
Other tasks as assigned to conduct business.