Legal Collections Assistant

Potter Anderson • Wilmington, DE

10h • Onsite

About The Position

Potter Anderson & Corroon LLP, a leading Delaware law firm with more than 100 attorneys and a diverse practice, is seeking a Collections Assistant to expand our growing Finance Team. This entry-level role is ideal for candidates interested in a career in legal finance and accounting. This role supports the firm’s accounts receivable and collections efforts by helping drive timely resolution of outstanding invoices.

Requirements

• High school diploma or equivalent required
• Proficiency in MS Excel, Word, and Windows applications.
• Strong attention to detail, organization, and follow-through.
• Excellent written and verbal communication skills with the ability to work effectively across teams.
• Ability to manage multiple priorities, meet deadlines, in a fast-paced environment.
• Discretion in handling sensitive and confidential information

Nice To Haves

• Associate or bachelor’s degree preferred.
• 1+ year of professional experience in collections, customer service, or administrative support role preferred; law firm or professional services experience a plus.
• Internship or prior exposure to a law firm or professional services environment.
• Familiarity with billing or accounting systems (a plus, but not required).
• Strong problem-solving skills and willingness to learn.
• Team-oriented and professional, and someone who enjoys contributing to a collaborative environment

Responsibilities

• Monitor accounts receivable and track outstanding client balances
• Communicate with clients regarding past-due invoices via email and phone
• Maintain accurate records of collection activity in the firm’s financial system
• Produce account statements and aging reports to give firm real-time visibility on financial health
• Partner with billing staff to identify and resolve basic invoice discrepancies
• Escalate complex collection issues to senior team members or management
• Support electronic billing (e-billing) submissions and follow-ups
• Ensure compliance with client billing guidelines and firm policies
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED