V104 - Legal Client Intake Coordinator (Family Law)
About The Position
Join Job Duck as a Legal Client Intake Coordinator (Family Law) and play a vital front line role in shaping first impressions and guiding potential clients through their initial journey. In this position, you will manage incoming inquiries, handle phone calls with confidence and care, and help convert interest into scheduled legal consultations. Your daily impact will center on building trust, clearly explaining the value of working with an attorney, and ensuring every caller feels heard and supported. This role is ideal for someone who is naturally compassionate, highly responsive, and energized by balancing customer service with consultative selling. If you thrive in a people facing role where organization, empathy, and communication truly matter, this opportunity offers meaningful impact and steady growth.
Requirements
- Minimum 1 year experience as an Intake Specialist required
- Compassionate and empathetic approach to client interactions
- Ability to explain the value of legal services clearly and ethically
- Excellent written and verbal English skills
- Honest and supportive communication style is a must
- Highly responsive and well organized
- Comfortable handling consultative sales conversations
- Detail-oriented with strong follow up habits
- Professional phone presence
Nice To Haves
- Experience with US Family Law highly preferred but not required
Responsibilities
- Handle inbound intake calls and greet prospective clients professionally and empathetically
- Manage the sales focused aspects of intake, including consultation conversion
- Maintain responsiveness to incoming leads and follow up promptly as needed
- Schedule consultations and coordinate appointment details accurately
- Act as a receptionist and primary point of contact for new inquiries
- Explain the value of legal services and guide callers through the consultation process
- Document all intake information accurately within the CRM
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
