Legal Assistant

Encore Capital Group•Middleburg Heights, OH

About The Position

The Legal Assistant supports the Legal and Operations teams in their daily work and collaborates with attorneys, paralegals, and legal assistants locally, domestically, and internationally to support efficient legal and operational business practices. The role handles administrative legal functions, including manual and electronic court filings, interaction with court staff by telephone, support tasks in the ILMS electronic system of record, and coordination with in-house attorneys to facilitate document review and execution. Applicants must have current authorization to work in the United States on a full-time basis.

Requirements

  • High school diploma.
  • 1–2 years of administrative support experience.
  • Basic Microsoft Office skills, including Word, Outlook, and Excel, and familiarity with Adobe Acrobat.
  • Strong organizational skills.
  • Ability to manage printing, scanning, and sorting of documents.
  • Ability to handle and process a large workload and volume.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to operate office equipment such as printers, scanners, and fax machines.
  • Current authorization to work in the United States on a full-time basis.

Nice To Haves

  • Associate degree, preferably in an administrative, legal, or similar field.
  • 1–2 years of administrative, legal, and/or previous office experience.
  • Knowledge of legal concepts, terminology, principles, and procedures needed to understand court filing requirements.
  • Knowledge of online e-filing vendors such as PACER and legal search engines such as WestLaw and LEXIS.
  • Knowledge of basic mailroom concepts, including processing inbound and outbound mail.
  • Ability to handle manual paper and electronic court filings.
  • Ability to track and comply with deadlines.
  • Ability to maintain, organize, and compile information and documents from various sources in a functional order.

Responsibilities

  • Scan, print, and sort documents accurately and in an organized manner.
  • Process inbound and outbound mail, including USPS, FedEx, and UPS.
  • File legal documents manually and electronically with courts.
  • Answer incoming calls on the legal line, set hearings, respond to specific requests, and provide case updates as needed.
  • Update case status in the case management system.
  • Perform other duties as assigned.

Benefits

  • Competitive salary; employees are eligible for monthly incentives or an annual bonus.
  • Paid training and development programs, including MCM Academy.
  • Company-wide recognition awards and prizes.
  • Tuition assistance for role-related degrees or coursework.
  • Comprehensive healthcare plans and options.
  • Fitness membership reimbursements, Weight Watchers, and wellness rewards.
  • Up to eight hours of paid time off annually to volunteer, plus volunteer grants and matching donations up to US$2,500 per employee annually.
  • Retirement savings program.
  • Company-paid leave for new parents, new-parent flexible time, and child backup care options.
  • Company-sponsored team-building events.
  • Paid and floating holidays and generous paid time off.
  • Wellness and mental health initiatives.
  • Leadership training and skill-building opportunities.
  • Promotion opportunities from within.
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