Legal Assistant

Encore Capital Group•Schaumburg, IL

About The Position

The Legal Assistant II provides general support and office assistance to the Company's attorneys and legal group. The role helps manage litigation and regulatory matters, enhance legal and compliance processes, and maintain ethical and compliance standards. It processes incoming regulatory complaints and demands, identifies and documents complaints, and responds to them as appropriate. The position reports to staff or Corporate Counsel and collaborates with in-house Counsel, Paralegals, and outside attorneys. It also provides training to Legal Assistant I. The role requires current authorization to work in the United States on a full-time basis. Compensation is $18.50–$19.50 per hour, with the amount based on office location, relevant experience, skills, and competencies.

Requirements

High School Diploma.
1–3 years of experience in a Legal Assistant, Paralegal, or similar position.
Knowledge of FDCPA/FCRA/CFPB regulations and requirements.
Proficiency with MS Office.
Ability to prioritize and work in a rapidly changing environment.
Current authorization to work in the United States on a full-time basis.

Nice To Haves

Bachelor's degree in Legal Studies or a similar field.
Prior experience in a corporate setting.

Responsibilities

Conduct initial review and analysis of incoming pleadings, correspondence, and other legal documents.
Draft pleadings, settlement agreements, dismissals, discovery, legal correspondence, and memoranda for attorney review as required.
Interact with Midland outside counsel and Midland employees to gather information, documentation, or data, or act as authorized to resolve matters.
Provide legal and compliance support to the Legal team.
Organize, update, maintain, and archive department files and records in a timely and accurate manner.
Assist the Legal department with projects as needed.
Perform other duties as assigned.
Provide training to Legal Assistant I.
Process incoming regulatory complaints and demands, and identify, document, and respond to complaints as appropriate.

Benefits

Monthly incentives or annual bonus eligibility.
Paid training and development programs, including MCM Academy.
Recognition programs, awards, and prizes.
Tuition assistance.
Comprehensive healthcare plans and options.
Fitness membership reimbursements, Weight Watchers, and wellness rewards.
Up to eight hours of paid time off each year to volunteer.
Volunteer grants and matching financial donations up to US$2,500 per employee annually.
Retirement savings plan.
Company-paid leave for a new arrival, new parent flex time, and child back-up care options.
Company-sponsored team-building events.
Paid and floating holidays.
Generous paid time off.
Wellness and mental health initiatives.
Leadership training and skill-building.
Promotion opportunities from within.