Legal Assistant (BI/UM)

USAA•Birmingham, AL
•$43,680 - $76,610•Hybrid

About The Position

USAA is seeking a Legal Assistant (BI/UM) for its Birmingham, Alabama staff counsel law office. The role provides assistance with legal work reviewed and approved by a supervising attorney, including research, contract administration, document preparation, and trial preparation. The work involves personal injury auto defense law, including motor vehicle accident claims, insurance coverage matters, liability disputes, settlements, and litigation. The position has a flexible work environment, with most time spent at the staff counsel’s office and working from home. Relocation assistance is not available. The role is not eligible for visa sponsorship.

Requirements

  • High school diploma or General Equivalency Diploma.
  • Up to 1 year of experience in legal support or related experience, including multitasking in a fast-paced and complex business environment.
  • Knowledge of Microsoft Office tools.

Nice To Haves

  • At least 2 years of experience as a Legal Secretary, Executive Assistant, or Administrative Assistant supporting attorneys in a personal injury law firm or litigation practice, including use of court e-filing platforms and systems in Alabama.
  • Experience managing complex attorney calendars; scheduling depositions, mediations, independent medical examinations (IMEs), and client appointments; and coordinating case-related meetings.
  • Strong administrative support skills, including preparing and proofreading legal documents, managing correspondence, maintaining case files, obtaining medical records and bills, and serving as a primary point of contact for clients, medical providers, insurance carriers, and opposing counsel.
  • Proficiency with Microsoft Office Suite and legal case management systems.
  • US military experience through military service or as a military spouse/domestic partner.

Responsibilities

  • Gather documents and information for legal assignments in support of the trial investigative process.
  • Assist with legal research documents and prepare reports under supervision.
  • Assist with administrative tasks, including calendar responsibilities to ensure deadlines are met, check writing and requesting, copying, and handling mail.
  • Help facilitate the exchange of information between attorneys and outside counsel.
  • Communicate with USAA members as needed to obtain or share information.
  • Resolve routine issues using foundational knowledge, collaborate with team members on problem-solving, and identify situations requiring escalation.
  • Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
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