Legal Assistant BI/UM - Entry Level

USAA•Irvine, CA
•Hybrid

About The Position

USAA is seeking a Legal Assistant (BI/UM) for its staff counsel law office in Irvine, California. The role provides assistance with legal work subject to review and approval by a supervising attorney, including research, contract administration, document preparation, and trial preparation. The legal work involves personal injury auto defense, including motor vehicle accident claims, insurance coverage matters, liability disputes, settlements, and litigation. The position has a flexible work environment, with an expectation of working onsite at the Staff Counsel office 3–4 days per week and working from home the remaining days. Relocation assistance is not available. The role may include communicating with USAA members to obtain or share information and ensuring business risks are handled in accordance with risk and compliance policies and procedures.

Requirements

  • High school diploma or General Equivalency Diploma.
  • Up to 1 year of experience in legal support or related experience, including multitasking in a fast-paced and complex business environment.
  • Knowledge of Microsoft Office tools.

Nice To Haves

  • 2+ years of experience as a Legal Secretary or Legal Administrative Support assisting attorneys and Legal Assistants at a personal injury law firm or litigation practice, including use of California court e-filing platforms and systems.
  • Experience with administrative and clerical duties such as processing incoming and outgoing mail, handling subpoena requests and invoices, scheduling depositions and mediations, coordinating case-related meetings, and providing records to experts.
  • Strong administrative support skills, including preparing and proofreading legal documents, managing correspondence, maintaining case files, obtaining medical records and bills, and serving as a point of contact for clients, medical providers, insurance carriers, and opposing counsel.
  • US military experience through military service or as a military spouse/domestic partner.

Responsibilities

  • Assist with the investigative process of a trial by gathering documents and information for legal assignments.
  • Assist with legal research and prepare reports under supervision.
  • Support administrative tasks, including calendar responsibilities, check writing and requests, copying, and handling mail, to help ensure deadlines are met and business operations continue.
  • Help facilitate the exchange of information between attorneys and outside counsel.
  • Communicate with USAA members as needed to obtain or share information.
  • Resolve routine issues, collaborate with team members on problem-solving, and identify situations requiring escalation.
  • Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning and continuing education
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